Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWe were most impressed with the on site crew ably led by Sloan. It wasnt the nicest of days weatherwise when our gear was uplifted but the moving of goods looked to be seamless.
I undertand that items get damaged and we had our insurance but the damage to my antique mahogany table (either in transit or storage) was very extensive and was nearly $1000 to get repaired with some more work needed to repair the top still to be done. I had to pay the excess and I think Conroys should have given the extent of the damage to the table. I also understand that walls get scuffed, I had allowed for this but the scuffs and the hole that needed repair also added to the costs that were unexpected. The staff were pleasant and helpful but seemed too busy for the number of items to be moved.
Excellent service from quote to delivery. Good friendly guys. Good price
Your people are under the pump in the current environment, which is plain to see!
There did not appear to be a site / project leader/manager on either in Auckland or Tauranga.
I could not fault their advocacy for your company and work ethics and getting the job done.
However, they were a pleasure to work with, had it not been for 3x avoidable mistakes
1. Running into one of our parked cars, in the street and causing $11,000 of damage and necessitating for it to be left in Auckland as it was not driveable.
2. Bedroom drawer unit: I asked that due to the items weight and on the guidance of the manufacturer; that the drawers and the legs were removed for carriage. To assist I removed the drawers to expedite the process. The legs were not removed, and one was broken off in transit and the body of the cabinet was also ruptured.
3. Our china cabinet has survived two previous shifts, over similar distances without a mark. It has been shifted as one complete unit each time. Explained this to the Tauranga unloading team who decided to dismantle/remove the top from the bottom. That would have been fine, if they had not dropped/scraped the bottom of the top unit whilst carrying it inside, causing visible splintering along the visible edge of the cabinet .
I will need Conroy's to put right all these three accidental, but avoidable damage events.
I look forward to hearing from you promptly.
Regards
Dennis
well organized and a proffessional service
The service was nothing short of amazing, everything was done in a timely and in an efficient and professional manner. I have no hesitation recommending Conroy Removals to anyone wanting their house contents moved to a new location.
Communication was fantastic and the 3 guys who did the actual move were awesome and did a great job.
Excellent team from the office to the crew that moved us on the day.
Great service, things happened as promised, team friendly and hard working. At the end once things were unpacked they came promptly and collected the boxes and packing paper and took away. Thank you