Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersFantastic service from the girls doing the quotes at the start to the boys delivering the furniture at the other end. All the staff I dealt with were super helpful and friendly.
Customer service very good & guys on the ground delivered well.
All went well ...Thank you
The service with Conroy has been excellent so far. The quotation process was user friendly and the assistance was excellent. The communication from Sally was excellent and the uplift team, Tom and team was excellent! They made the move very easy. Thank you for your excellent assistance!
This was a pick up for the furniture to go into storage. The pack staff were friendly and efficient and the loading into the container was a breeze.Special kudos to the driver. Unfortunately we didn't get his name.Conroy's office kept in touch the whole time, making sure everything was going to plan.
Initial problems with first point of call led to some frustration but was quickly solved by other staff members. It is important that you stick to delivery planning given as this is how we pack stuff or decide to send by NZ mail if goods are needed. There were some hassles but solved appropriately and I ended up getting my delivery within 7-10 working days and not the Friday after Labour Weekend, puck up was 6th October.
Really great guys at either end. Diligent and cheerful, couldn't fault the service. Good price too. Office staff great too, thanks!
I have had a number of moves between Melbourne, Sydney, Hobart, Newcastle and New Zealand
but this was probably my most relaxed move thanks to your very helpful people. Thank you.
Good price and quick service. A little disappointed that a lot of our furniture had marks and minor damage and all boxes had corners caved in. Thankfully nothing inside the boxes was damaged. We had insurance but the scuffs on the furniture aren't worth the excess for a claim.
The delivery crew were super friendly and professional. Not sure when the damage occured - maybe just during transit.
Communications lacking between crews who misplaced a vital part of our bed after dismantling it. The beds weren't set back up as just left tied up against the wall in the bedroom, they are quite heavy and would have been nice to have the furniture placed properly in the bedroom reassembled and mattresses on them (same as they were found).
Fridge was badly dented in the front door, leather lazy boy chairs badly scuffed, and large chip in the bedroom side dresser. More care needs to be taken with applicances and furniture.
Both teams were friendly and efficient, making ours a stress free move, have referred your company already.
The only small comment we would make, is the labelling for the kitchen could be a little clearer. no breakages - great job!
regards Jeff