Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersA good experience....the guys could not have been more helpful.
The men who delivered the gear were very efficient and very professional
My experience with Conroy was great. I only had a small shipment of furniture but it was really well packaged and despite the handling in various places it all arrived in top notch condition. The delivery service once it arrived in the states was very slow - it arrived in the States early June and I did not receive until early Sept - but through not fault of Conroy. Thank you Conroy, I would happily recommend.
Communication during the whole process was excellent. My household goods arrived a week earlier than anticipated.
I'm not quite sure which part of the service I am being asked to comment on. I engaged ReloUK from London and the final delivery was done by Conroy. ReloUK packed and stored the shipment before putting it on a ship. They were utterly appalling and I wouldn't recommend them to anyone. My posessions were packed very badly, resulting in damage, mould and musty-smells. This will all be extremely costly to fix or replace. Communication was terrible and after 5 months in storage they demanded I pay an additional $2,000 to continue shipping my stuff - because of increased shipping costs as a result of the pandemic.
Conroy's communication was great. The delivery people were alright. Some were friendly and helpful, most just wanted to get finished and get home. It wasn't clear to me how to handle the broken, damaged and dirty boxes and items once delivered. I am still unsure what to do to get a remedy for this situation. The team who delivered jsut wanted to dump the stuff and run and I felt pressured to sign the paperwork saying it was delivered.
Rebecca, I finally received the furniture I sent back in April and tried to give feedback through your form but access was denied. I would like to thank you for your service - it all arrived in top notch condition despite the various handling stops along the way. Apparently the shipment arrived in early June to San Francisco but it took a long time to get out of customs and even longer to find someone to deliver - no fault of Conroy. I will happily recommend to anyone else wanting to shop internationally.Thanks again Delwyn