Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI hve just come across your Customer Review request. I felt sure that I had already completed this & returned it to you sometime ago. I was most impressed with the way your team went about packing & storing my house contents. The guys where friendly & professional in handling my move and I would certainly use them again. I would definitely use Conroys again. Regards Carol
The three guys that packed our house were amazing. There were a few damages, nicks out of some furniture and a big hunk of wood out of the top of tv unit but over all I am happy. Have moved previously 3 times with Van Lines and have had things go 'missing', damages worth over $25,000 and no care taken.
I will definitely use you in the future and will recommend you to others, especially the guys that we dealt with.
But I qualify my statement with the fact that NZ team were great. Arrived on time pleasant staff helpful and very polite.
No problems with NZ staff at all.
Australian staff service was abysmal.
In comparison I congratulate the NZ staff and service
Great service from Contoys. Booking and finalising move was efficient and staff excellent. Cheerful moving team at both ends of our move and careful with our possessions. They were a pleasure to work with. Thank you Conroy teams, admin and managers. Keep up the great culture and work ethic.
We could not fault the guys who moved us from Stonefields Auckland, to Kerikeri 18th and 19th of October, Found the Guys so pleasant , Polite , efficient and would recommend Conroys, to anybody. The only thing is we had a crew to pack and move us and another crew that moved us into Quail ridge Kerikeri, Unfortunately our Red trolley was left on the truck, as the boys were using the same trollies as us, and they would have assumed that that was theirs but one red one was ours, and we would like this back please. No need to improve your service It was just such a pleasure to work with you all . From Sally , Darren and all the boys. Thank you Barrie and Dale
The guys were very considerate re taking there shoes off and worked fast and nice to talk with.
Easy and fast communication
First to start with the positive, initially communication for booking was fantastic. The crew that turned up for the initial uplift were extremely professional.
Unfortunatly on delivery of my goods one of the sofa parts (nr 13 was missing). It seems that this never left Australia, and I struggle to understand how this was missed on every inventory. The communication regarding the missing sofa part has been almost non existent, I never get call backs and when I chase it up I am always told they will get back to me.