Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersAs before great service great guys fast efficient friendly.
Great friendly team. Superb professional service.
Mirror went missing. Have chased but no follow up given or advice around how we can retrieve it!
The guys who came to pick up our stuff and the guys who delivered it were all great. Friendly and efficient. All our items were delivered safely, and the one breakage was easily repaired.
What we didn't appreciate was the organisation of the move.
On pickup day, instead of arriving at 8am as promised , they were delayed until 9am, and no-one thought to ring us and tell us of the delay. It would have been so easy and so helpful. Then on delivery day we were promised delivery at 1pm, and the deadline came and went before we were called at 2.20pm to say they were delayed and would be there at 4pm, then at 4.20pm they rang to say they would be there about 5pm, then two minutes later they rang to say they wouldn't be there at all that day. They came the next day more or less on schedule. The representative who dealt with us had said earlier that they understood how stressful moving house can be and they were there to help reduce the stress, but it was Conroys who contributed most to the stress in the end.
I was very impressed by the care and support I recieved from both Conroy teams with packing and dispatching my furniture and belongings. . The team didn't rush and went the extra mile. Thank you all.
Very happy with the service, and I found Nicole very helpful.
Thankyou:)
Received all my stuff in the same condition it was packed in, nothing broken or missing. Also received the best rate from Conroys compared to any other shipping company. Conroys quoted me over a thousand dollars cheaper than the next rate
Conroys also keeps you updated via email with anything that happens to your things.
In total it took just over a month for my stuff to arrive but I thought it would take longer
Overall very happy and will use conroys for future moves
We did a complicated removal where there were multiple deliveries to your Brisbane warehouse and then these were shipped over. We bought a new kitchen online in Australia. Everything arrived in perfect condition. Communication was prompt. The Auckland side handled the port /customs seamlessly. It was not an easy task but it all worked. Thank-you!
I would highly recommend Conroy's Removals for shipping goods from Australia to New Zealand. They were very supportive through what became a challenging move . I would advise anyone bringing artifacts to thoroughly investigate the customs and import regulations. My ignorance of this led to loss of some of our indigenous artifacts due to contentious feathers and animal parts . Conroy's were supportive and patient through the whole process and kept me up to date with the regulatory procedures required to release our 'contentious goods_ I am grateful for their support and professional handling of what turned out to be a long process. Jude Watkins.
Quality of service very good & Conroys fulfilled our requirements from packing, storage & delivery.
Very Reliable and fast service . Excellent communication and customer service from both the countries .