Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 19,439 reviews

91%

Of clients surveyed said they would use Conroy Removals again

90%

Of clients surveyed said they would recommend Conroy Removals to others

Review for Moving Locally submitted on 6/03/2023
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2 guys we had were great. Thanks 

Review for Moving Locally submitted on 6/03/2023
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This is the second time I have used Conroy and the second time I've been unimpressed with the work ethic of the staff. I appreciate it is hard work and they need a break every now and then however, they were continually sitting around on their phones and smoking cigarettes and I thought uncomfortable asking them to return to work as I'm not their manager. I estimate at least two extra hours were wasted sitting around. I have already provided an online review and this feedback to other people. Several items are left behind and they did not want to carry a sofa up the stairs to the 10th floor apartment.

Review for Moving Overseas submitted on 6/03/2023
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Overall I am happy with the removal from Conroys. However a real problem for us was the time from collection to when our household was shipped and recieved. 

Having our booking many months before collection you could have been more proactive in booking a shippment. It was not until after you collected our household you then told me that our household was not being shipped until end of Dec. Collected start of Nov. 

We did have a mirror damaged, rub marks on the bikes and a couple of wet boxes but on the hole not to bad. 

 

Review for Moving Locally submitted on 5/03/2023
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I loved the online booking system which was very convenient. The movers were efficient and friendly. Payment was easy as it was an auto transaction taken from the card. I would recommend to others for the hassle free process and competitive rates. The only thing I will comment on for improvement was the communication. I was expecting a call a week before as that was the timeframe indicated but instead got a call the day before. 

Review for Moving Around NZ submitted on 5/03/2023
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Had a small misunderstanding of all the stuff that needed to be move. 

Review for Moving Overseas submitted on 5/03/2023
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Very professional, timely and well communicated all along the way. Thanks Guys.

Review for Moving Around NZ submitted on 5/03/2023
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Review for Moving Around NZ submitted on 5/03/2023
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Review for Moving Locally submitted on 4/03/2023
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Good couple of guys. Efficient and good packers! 

Review for Moving Locally submitted on 4/03/2023
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Review for Moving Around NZ submitted on 4/03/2023
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Generally happy with experience, the second move we have used Conroys. Whilst your staff were friendly and respectful they appeared to lack skills in handling furniture. Luckily no serious damage was done. Packing was a bit haphazard and labelling of boxes minimal which has made unpacking more difficult.

Review for Moving to NZ submitted on 4/03/2023
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We recieved very clear and timely communications from Lynn throughout the process from awaiting delivery into the country of the container to actual delivery to the house. This occurred during the Auckland floods. Well done Lynn.

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