Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe move went smoothly
Hard working and obliging team
Paddy put in the hard yards with packing. Appreciated Simon's leadership. Communication with customers good.
Delivery went well. A hard working and obliging team (Geoff & Rio).
After 10 weeks in storage our goods were delivered as packed.
Clarity about disposal / pickup of empty boxes and packaging would be helpful.
Friendly, accommodating and easy to deal
All staff I dealt with were friendly, accommodating and easy to deal with despite my needing to make several changes in my original plan. Definitely the right removal firm for people who appreciate friendly types. I did my own packing though at the last minute as I wasn't able to repack some of my possessions. Nevertheless everything survived the move. People with special requirements may need to opt for the special packing options and insure their goods just in case. (The extra expense wasn't warrented or necessary in my case.) Mucking in with the loading/unloading was part of the "fun".
4 Stars!
The team were really friendly and efficient. Unfortunately we lost our dining table in the move, which shattered when being dragged in the truck, but the team were very apologetic and we understand that accidents happen.
Very professional and friendly
Very professional and friendly team of three movers. Handling everything expertly and without hassle. The piano and all.
2 Stars
We have moved many times with Conroy's in the past and always very happy with the service and experience. This time the staff were very pleasant but lacked experience and direction, and seemd to spend more time walking around the house looking for next items to Load. I had to show them how to get a bed bases through door way and also we hired three people to ensure a quicker move, and for moving couches etc. Then with only two moving our leather couch, they dropped it on a fence rail ripping a hole in it.
4 Stars!
5 Stars!
Very good customer service. We are satisfied with the quick turnaround for fixing the wall that has been scratched by the mover.
4 Stars!
I would have liked more communication and information from the office in advance of the move. Very difficult to get hold of anyone by telephone. Packers and Conroy's unpackers were great, careful and obliging. The crane lift went very well and good care was taken to minimize any damage. No breakages apart from one sofa leg. Nathan is a great asset to Conroy's. Very attentive, accurate in assessing, helpful.
The move couldn't have been easier
The move was quick and efficiently completed. The furniture was placed exactly where I wanted it. The move couldn't have been easier.
5 Stars!
All the Nelson team were very efficient, good communicators and pleasant to deal with. The packers and shifters worked hard and handled our things with care.
The Wellington unpackers also worked hard and handled our things with care. There was only two of them I thought that they really needed a third person.
All up a good job!
Packers were very good, but boxes could have been better marked. Please get them to obviously label the box with the coffee machine and grinder. Also I forgot to leave aside my toolbox and it got packed in about 10 boxes labelled "garage", not very helpful when you need to put up beds and hook up washing machines. I haven't quite finished unpacking everything yet and am still searching for sheets. All up a good job!
The service request process was quick and easy, the staff members were all helpful and adaptable, and the move went smoothly.