Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI think you need to be clear with customers that their items will arrive looking like they have come out of a rubbish dumpster if they don't get insurance and packaging. My washing machine has turned up dented all over with black rub marks on it and it was smooth clean all white. To you it is an object. To me it was my deceased sister in laws last belongings to look after and pass to my nephew. If I realised zero care whatsoever would be shown to my items, I would have requested insurance and packing. The guy delivering said he would give me half an hours notice around lunchtime. I teach children. He called when he was at my house at 2:00pm so I had to rush home after waiting all morning for a call that didn't come. He didnt even realise the washing machine was mine and was about to leave with it. They did put the mattress in a plastic sleeve thankfully but not out of due care and diligence. It was because I requested it.
Good team and a successful move, pity about the long wait to get into new property due to solisitors delays all in all a good day
All very friendly and respectful from our Brisbane end and helpful with all questions and answers a great experience with you all
Container took longer than expected but I was always informed of the progress, any questions were answered quickly and customer service was at a high standard.
Great communication and updates. Timely delivery and great delivery guys
Great communication and no hiccups great work team.
From initial contact to quotation, pickup and finally delivery. Everything was professional.The pickup and delivery guys were very accomodating and were happy to help outside of their guidelines. Much appreciated.I was kept abreast of the delivery at each stage, and every email was followed up on.It did take a bit longer than I thought, but it was no problem in the end.Regards Ross Herewini
Using Conroy to move regions was easily one of the best decisions I've ever made. Moving is so stressful and Conroy eased a lot of that stress for us. They went above and beyond what was asked and I will only ever use Conroy for any future move, and recommend them to anyone who will listen.
The packimg of our goods at Nelson was not the usual great job that we expect from Conroys. There are several scuff marks on the wooden furniture and this was noticed by your Tauranga crew who commented about the way it was packed. Also we had our own sack barrow in the container & this was missing when the container was opened in the Mount.