Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat friendly service and very quick and efficient, would definitely recommend!
Nervous about timing and communication we were cautious. As seniors we found some of the digital automation overwhelming. We were honest about our reluctance and difficulties. They listened to us and understood. We were handled with caution, as were the contents of our household. Our city-to-city shift was on time and carried out with ease. We're now settled in our retirement village and can recommend the Conroy Removals crew in both Taupō and Paraparaumu. They were friendly, careful and went above and beyond. We're really glad we chose Conroy Removals.
Thank you to Robin & Karl for their calm, professional & respectful approach. As a newbie to moving companies, it was extremely reassuring to see our possessions were in such caring, experienced & capable hands. Michael, Gracie & Robbie delivered a fantastic service at the other end, ensuring things were set-up & in the right place. I sincerely appreciated the high level of service that I received from your team. I would definitely use Conroy again!
an absolute great crew were onsite at riccarton park. the driver paul especially, he was an absolute pleasure to work with. loved seeing him pull up in nelson as well. he is a credit to your company.
Poor communication both before and after removal of furniture, in some cases were rude to deal with. No clear communication re delivery after multiple correspondence, emails either bounced around from person to person or just ignored. 2.5 hours late on pick up date. Had to follow up multiple times for receipt of payment. Shipment picked up on the 7th of December and it is the 22nd of December today without any clarity of when our furniture will I'll be delivered. Very poor customer service. Will also be leaving a google review
We have used Conroy a few times this year and all procedures were done with care and on schedule.
Very happy with overall service.
Mike and his team packed up my furniture in the South Island and they did an awesome job and were a pleasure to deal with . When the truck and trailer arrived in Whangarei the driver Anthony was unable to get it up my driveway and he and his team had to park at a nearby park and unload everything into a small van and bring many loads up this way . It was a very hot humid day and they worked so hard under awful conditions. A huge thank you to them all but especially to Anthony who reminded calm and just kept going . He was amazing . I am very grateful.
Mike and his team did an awesome job of packing up everything at my Karitane home but the star was Anthony who worked so hard on the day my furniture arrived. They couldn't bring the truck up my driveway and had to load everything into a small van and make many trips. Anthony was incredible, never stopping and although there were other men helping he just kept calm and carried on in the intense heat . He was a real hero. Thank you so much Anthony .
Really friendly staff at all point, prompt communication. Pick up and delivery all on time.