Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersIn all parts of the journey communication was excellent. Staff were friendly, knowledgeable and very accommodating with changes. Special mention to the two gentlemen that delivered my items in Wellington. Very professional, friendly and polite. Agreat credit to Conroy. I will definitely use Conroy again if needed.
No fuss, reliable and friendly people to deal with. I would recommend
Terrific service and care of my loved items
Thank you Conroy Removalists for a top notch service. Communication was consistant throughout. My beloved Madelyn the mannequin and my grandmothers dressing table were safely picked up from Sydney and delivered here in Whangarei with such care. You made this transition painless and stress free. I highly recommend your professional services. Once again a very BIG thank you.
Kept well informed guys were friendly and respectful. How safely they packed won't be known until furniture returned. Couple of comments, a water drink bottle which was wet was put onto an old oak sideboard surface, could have resulted in water mark, they also dragged furniture on a vinyl plank floor leaving a rub mark which we had to polish out. The lesson being an awareness of surfaces.
otherwise happy with service.
The staff were pleasant and polite. A glitch turned up on my end, and I had to change my pick up date, and the staff handled it with ease. The updates on my shipment were regular. Could always talk to someone every time I made contact. Thank you conroys, you were excellent..
The packaging and delivery was good. However the storage over 18 month left a lot of our furniture water damaged. Most will need replacing. Some linen mouldy too. There is a mouldy smell in each box we have opened. It is very disappointing.
The three men were very nice people but sorry to say we had lots of damage to our furniture and goods. Our dining table has scraped the roof of the truck and chipped the corner off and the coffee table is now split. Our dressing tables were stored on their ends/sides and are damaged. Our fragile boxes were upside down (hence the breakages) and heavy items were placed on top of our heater and have broken the top and the bottom (it is now rubbish). We haven't unpacked everything yet but this is just what we have found so far. The men worked so fast that I don't believe enough care was taken. Very unfortunate.
Overall the move went well, communication was outstanding even if the bearer of time related shipping delays, not of Conroy's doing.
Packaging was great, no breakages found yet, but only just unpacking now. However the boxes had two (2) labels (bothConroy Removals - White) with different box identification numbers on them. Very confusing when trying to check off quickly which was the correct box number as handlers unloaded...... Got wrong numbering several times and had to be rechecked. Suggestion: Colour code Conroy's labels for different moves.Otherwise very pleased with the service and management. Thank you.
When I decided to move back to NZ I made some inquiries about who to use and Conroy Removals where recommended and from my very first contact with Conroys I couldn't have been happier everyone I dealt with were excellent and they made the whole process so easy for me and kept me informed threwout the whole process and my furniture arrived in NZ in such excellent condition I couldn't believe it it arrived in the same condition as it was first packed in my house in Australia I couldn't recommend Conroys enough and I would personally like to thank all the staff from my first contact through to the delivery driver you know who you are for the excellent professional job you all did for me again my sincere thanks and I'd also like to mention the price was excellent as well
Sincerely Graham Adlington
The advice to split out what I needed to take, what was to be delivered, and what was to go into storage, was invaluable! It made things so much easier. The gentleman coming to pack was very efficient, and the pick-up was smooth, despite a delay due to unforseen circumstances. Thank you to all of the people involved.
The team we have for the uplift and delivery were fantastic - polite, very hardworking - just a great bunch! Would defintely use them again.