Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe truck dripped puddles of oil on our concrete and when i mentioned it they said yeah the truck leaks oil. They also ran over our umbrella stand and have buckled it. It was new last summer. I had moved it over to the grass edge and they still hit it. I have taken photos. They also left one of the heavy items, a chest, behind that I had asked them to move for me. They had to do tricky manoeuvers to get the beds round doorways and, other than these 2 upsets, were very obliging.
Collected and delivered on time and in good order
The removal team worked very hard,were very efficient and polite.
PROBLEMS - 1. They have wiped out the gate and gate post and Conroys will have to replace. Solicitors have been advised. 2. We paid an extra $535 for the marble table to be crated. The team did not have any knowledge of this and the table has been shifted unprotected.
The two men who did our moving were wonderful. Professional and friendly, I didn't worry about anything.
Justin provided great service. Fully met time indications, and was brilliant to work with.
He guided his team well and nothing was a problem when loading and then unloading into allocated rooms.
Would definitely recommend Conroys to manage moving needs.
I find it hard to suggest any area for improvement. Your service was top notch and your people a pleasure to deal with. Thanks
Thank you so much for making the move go so smoothly. Jay and Mike were fantastic. Wouldn't use anyone else in future. So quick and respectful of my Daughters belongings. Thanks to all the team for the professional service. From the staff at the office, the coordinator and of course Jay and Mike.
One team member in Napier caused damage to the 100 year old doors in my villa. The same person dropped 5 x 80 litre box's onto the road and one broke open because he had overloaded the hand trolley with 5x 80 litre plastic boxes. He the sat down for long periods of time because he said he felt unwell and left the others to do most of the work and complained about working in the furniture removal industry.The shipping containers were not packed properly, when the doors were opened for delivery in Christchurch everything fell out as the load had moved. Hand crafted dining chairs where damaged when unwrapped. One side dresser was totally broken we gave it to one of your staff. The positive was you were on time for pick up and delivery and the majority of your staff are nice people.
Thanks very much, realy very good Service highly appreciates.