Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery nice employees
4 Star Review
Thanks for the opportunity to provide feedback on our experience. We were going to call with this feedback in any event. As you are aware we moved into an apartment, which does throw some challenges for the moving staff. We cannot fault the guys that moved us as they worked tirelessly all day long. The move ended up taking 10 hours.The need for a third person was very much present, two men was not enough man power and there was the factor that someone had to stay with the truck while the guys took the furniture up the lifts. This meant that my husband had to stay outside of the building for nearly four hours while the truck was unloaded. In the end he had to help them move furniture out of the truck or they would have still been unloading at 10pm! Your management needs to be consulted on this. Whilst it was completely inconvenient for us to have one of us having to stay downstairs, we felt that it was also a huge health and safety factor for your staff. The two fellows that we had moving us were absolutly exhausted at the finish.
Additionaly, the truck that was supplied was not big enough and another vehicle had to be sent and we had to leave some gear at a neighbours house as it would not fit. Again, completely inconvenient.
The movers were exceptional
Excellent communication prior to move. The movers were exceptional. Great care taken items and quick work. I was slightly anxious about the move but the movers were great at reassuring and organising me! Much appreciated.
Very impressed with the service Conroy's provided
We were very impressed with the service Conroy's provided when shifting our house-lot from Whangamata to Waikanae. From the prompt initial quote to subsequent replies to my queries and then to the friendly and efficient loading and unloading crew. Nothing was a problem to them and we were very grateful for the stress free environment they created. The price was great too.
Polite and efficient
Ross was great with his communications and made sure to survey our akward access/drive before sending the team, so I was happy that it would be a smooth event.
The guys that moved our stuff were great, polite and efficient.
4 Star Review
4 Stars
5 Star Rating
Boys did a great job
Boys did a great job. Needed to unbolt bed so maybe a tool box in van would be a good idea. Had to find my "ladies" tool bag!
Nice guys
Nice guys. Were understanding of our key hold up.
4 Star Review
A few items were damaged. Furniture feet went missing. Otherwise LeeAnne and the movers interactions were great.
The paper labels for the inventory are the worst, they teared up as soon as we tried to take them off and finally came off in 15-20 pieces and left glue on everything - not cool. Please use some plastic ones, your clients will be thankful.
Very nice employees. Great at communicating and following out my wishes as to where I needed things to go for easy access in storage.