Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 stars!
5 Star Rating
Thanks so much for taking care of our move
4 stars
The three lads worked really hard and well, only took a short break for morning tea and lunch. However, they did create some damage by digging the truck hydraulic tray into the garage carpet and some damage to furniture. One other aspect is a lot of our furniture is white/cream and there were multiple greasy dirty marks left behind. Why not issue the team with a pair of disposable cotton gloves for each move! Plus you require a nominated 'leader' who fronts the client. Kauri (driver) appeared to take charge at times but was uncertain. There was a mixed responsiblity.
4 stars
Rachel from the Conroy office was really helpful and the removal guys, Craig, Luke and Finn were great. They were very thorough and careful in the handling of our belongings.
5 stars!
We would happily use Conroy again
Overall we were very happy with the service. The communication was good throughout, and the crew at both ends were friendly and efficient. We took a punt in not taking insurance, and it seemed to work out as nothing major has been broken (that we've found so far, some items we haven't used yet). There was some very minor damage, which they reported to us straight away. One was a ripped BBQ cover that didn't worry me as it was very sun-damaged already. The other was a picture frame, but it wasn't very valuable. The only thing that we weren't happy about was the lounge suite. It's cream coloured and modular, breaking into six pieces. Some of the pieces were very dirty, which will take quite an effort to clean. This is the reason that I went with 4-stars overall, as I feel this was avoidable. But overall a good job, and we would happily use Conroy again.
Overall pretty good
The men were generally friendly and efficient and fast. They needed to take slightly more care with some of the items, but overall pretty good.
wonderful service from start to finish
Thanks so much! A wonderful service from start to finish. We really appreciate it. They went above and beyond for us and really took care of our stuff.
Thanks so much for taking care of our move. The guys were very patient and took care of everything.