Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery Professional And Friendly Staff
Definitely Went Above And Beyond!
Excellent service. Professional and friendly staff.
The best bit was bring do flexible and adaptable to our changing circumstances. You definitely went above and beyond!
Damage
Damaged mattress that had not been wrapped as promised on the proposal - I was told this would be followed up but have not been contacted, scraping and damage to boxes and furniture, one missing box that I was told would be followed up the next day but despite me calling the depot twice I have not been contacted and have not received the missing box. I'd at least like the amount that I tipped the Auckland movers refunded to me!
Nice Friendly And Very Abliging
I have used your services before. I am so pleased with what I received. Nice friendly and very abliging.
BRILLIANT
The man that came and made sure everything was packed and secure and loaded the truck in nelson was AMAZING!!!! BRILLIANT. And also a really nice guy. Deff went the extra mile. He was supposed to have helpers arrive but they didn't turn up untill the last minute so he took care of everything himself. Think his name was Duncan. The delivery in Greymouth not so great. They never contacted me as to when they would be arriving etc so just showed up. Two guys. And older and younger guy. Bit rough with my stuff. Almost smashed my washing machine into my car. I had offered to move my car but they said it would be fine. Didn't really care where they put anything so long as it was inside. Then left something on the truck and turned up about an hour later with it. So hard to give a review because half the move was brilliant and the other half not too great.
Very Respectful
The moving team were great, hard working, careful with loading and very respectful. They made the move easy and we enjoyed their sense of humour, I would highly recommend them
It Was A Breeze
I am very happy with the overall service, from keeping me closely informed of the shipment arrival, customs clearance, to delivery arrangement. It is a breeze. Thanks.
A Great Experience
From the very helpful admin staff too the great team of guys who turned up on time worked hard in a professional way. a great experience.
Great Team Effort!
The process for getting a quote was quick and trouble free. You instantly agreed to work with our preferred dates. Then on moving day both the packers and leaders were neat, tidy, polite, communicative and hard working. Great team effort!
A Little Disappointing
Have had great service in the past but this time a little disappointing. The axe that arrived did not have the inventory sticker on it and was definitely not my axe. Mine was a quality Wetterling axe, what arrived was a work out, rusted Mitre 10 job. Spade and shovel didn't make it on to the inventory and correspondingly didn't arrive. Large pictures all had damaged corners, 3 of 4 frames irreparably so. 10 of the cartons had travelled from Japan without a mark but arrive here with rips and dents. Other cartons were self packed, not with major transportation in mind, and most arrived squashed of dented. I would have expected more care. Have not had a chance to open and check for damage - hopefully tomorrow and hopefully no damage. Will be in touch if necessary.
Thanks to the team in Napier appreciate the help
Excellent effort. Well done
Excellent service. Very professional and friendly staff. Great communication and very efficient from start to finish...despite the best efforts of Cyclone Gabrielle to spoil everything! Highly recommend and will definitely be using again. They went above and beyond in being adaptable and flexible with our family move during Cyclone Gabrielle! Thank you.