Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersSally Sok was great in administration at answering our emails and concerns.
However, we are extremely dissapointed in the uplift of our items. There were 2 gentlemen that attended the property first who ensured everything was packed and labeled, and they did a great job.Unfortunatley though, they said the next guys would be at the property within the next hour or 2. However, the next guys didn't turn up until around 4pm and this was AFTER we chased up what was going on. This was an issue because it started to rain, and we were required to move the items that the first two guys set up to be packed into the truck back into our storage shed.
Following on from this, we thought it was efficient that there were 6 guys completing the uplift of our items (when they eventually did arrive and due to how late it was). But, this did not mean that our items would be cared for. If it wasn't for a family member witnessing it for themselves, we would not have been told that a trolley with 3 boxes on it rolled off the trolley and down a small hill, as the guys didn't tell us this occured. In addition to this, we also witnessed multiple times our boxes being stood on and kicked in the container to stack boxes ontop of other areas and get into small spaces. All of this considered, we are not in the least bit surprised that we have arrived back in Australia having to make a claim on broken/distroyed items.
They were also yelling/swearing throughout the uplift and we have a small child that was in the area. Our uplift was a Friday afternoon, and it definetly felt like we were an inconvinience to an early friday knock-off (due to their late arrival after 4pm)
Tool boxes were inverted and poorly packed.
The team of guys that came from Auckland were great they were really careful. We had a tricky move with a storage box involved in the equation along with our goods going down country and having to be stored for a few days as our settlement dates didn't co-ordinate. All of the people at Conroys were great, from Scotty who quoted the lady who sorted all the wee tweaks from the office. The packers in Auckland were such nice guys and the unpackers in Papamoa. When I realised we didn't have a table (it got caught up in the pile of packing blankets as it started raining at the end) it was all good they dropped it off after the weekend and collected the blankets they'd packed the TV in. I'd absolutely recommend and we have shifted a number of times and I have to say I was nervous given our previous experiences with other companies. I RECOMMEND these guys. Thanks
Awesome cheerful - nothing is a problem team - many thanks
Movers were lovely and time efficient.
They did arrive however 1.5 hours before my advised time slot which is inconvenient as I had to pay by the hour and was not home upon their arrival.
During an extremely difficult time in my life, the packing service offered by Conroy's was very much welcomed. Overall they were very easy to deal with throughout the entire process.
During a very difficult time in my life, the packing service offered by Conroy's was very welcomed. They were extremely helpful throughout the entire process.
Everyone I dealt with from Admin to Movers were polite, respectful, friendly and efficient.
Would definitely recommend.