Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery Professional
Enjoyable To Work With
Teams on both sides of the move were efficient and enjoyable to work with
Some Items Were Missed
Hello,
I am happy for this not to be published on your website. Overall I am happy with the service. We have shipped from Sydney to Christchurch a year ago and now recently from Christhchurch to Cambridge. On both occasions, the staff packing and unpacking were very friendly and competent. They also did a good job of the packing and we have had minimal damage to our belongings considering the trips. On the first shipment from Sydney to Christchurch our 3x kayaks missed the shipment and were found still in Sydney. This became a long wait for us. Then again on our shipment from Christchurch to Cambridge a large chest full of our belongings was missed in the shipment and I was then promised to be delivered on another two occasions before actually being delivered (meaning I needed to be home 3 days from work, instead of one to collect the chest). It is dissapointing on both occasions that some items were missed. This must be a huge cost to Conroy. It makes me wonder if you have looked at adding a barcode system to your Client stickers? All the best.
Very Accommodating
I arranged the move at the last minute and all staff were extremely helpful even though I gave them very little notice. Delivery to my address in Melbourne was also efficient and everyone involved was very accommodating. I was advised of progress every step of the way, which was great.
Frustrating And Insulting
Despite numerous emails to your staff saying "My name is Helen", your emails and this survey have continued to call me by the person who sent the freight, Chris. I can't fault the truck delivery person. He was fantastic. But it was continuously frustrating and insulting that Conroy couldn't even correct my name. It might be a small point to you, but getting the person's name right is incredibly important. Not once did any of your staff acknowledge me pointing out the incorrect name. Regards from HELEN, NOT CHRIS. I also think the options for the last two questions should include "Maybe" as that would be my more accurate choice.
Professional And Friendly
Conroy Movers did an excellent job of packing up all of my personal belongings and furniture for shipment to the US. The packers were efficient, professional and friendly. The shipment arrived in the US on time, (however delivery to my home (by a 3rd party moving company), has been delayed. The delay is not the responsibility of Conroy.
Highly recommend this company.
Willing, Able And Speedy
My 3 movers were willing, able and speedy and coped with my requests of where to put things very well :-)
Absolutely Seamless
The team at Conroy Removals have been fantastic! From start to finish the team made the process of moving our things to Australia absolutely seamless. The customer service and communication at every step was absolutely amazing. Nothing was too hard. Our items arrived earlier than planned too. I would recommend their services to anyone. We are very grateful, thank you so much!
Fast Efficient And Friendly
The 2 young men got the job done with ease, fast efficient and friendly, checking in with us all the way through making our move much smoother on the day.
The confirmation phone calls prior to the day was great. Peace of mind. Thank you Conroy, we will def hire again and recommend to others.
Bright Happy Team
Efficient helpful bright happy team and would recommend Conroy from my first call to them team in office fabulous to deal with nothing to much bother, all the household furniture handled with care.
Great service, team arrived exactly when were booked. Were very efficient, Also not over priced , Very professional. Thanks