Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI'm Very Impressed With The Service
The office staff, Mandeep is informative. She has been in contact with me since December 2022. Very helpful lady. The delivery staffs, especially Glen, is a friendly soul, very hardworking, considerate and humouous. I can't fault all the staffs in this company. The only area you could improve is to get a better agent in the UK for which I am totally disappointed. They should not tell me that they could disassembling my studybed and then setting it up in NZ when they wanted and accepted the businesses. It was a lie and a cheat. My bed was when they forced it apart, the packing was poor, all corners are chipped. It is a damaged bed from brand new and I still have not had the bed set up. All the pieces are in the spare bedroom doing nothing.
I stand behind my word.... I recommended your services to my lifetime partner Kevin, who in turn moved on Fri the 30th of June 2023 within CHCH with Conroy.... Onboard the Conroy truck was my household belongings from Hendon St which I sold in March of this yr.... Which arrived and was unloaded at Noodlum way on Fri the 30th of June 2023....
I was very disappointed overall. While Aflie was great to deal with - the helpers were careless, we had whole boxes dropped and broken, whilst we packed our own stuff, we have moved a number of times and never had breakages when we moved ourselves. However both times we used commerical movers we have had breakages but we had far more with Conroys with whole boxes dropped, smashed and broken.Both pick up and delivery were late, this was due to no fault of Alfie rather the dispatcher who wanted Aflie to make deliveries prior to starting our job so instead of being at our place between 8 and 9.00am his delveries couldn't be done until after 10.30 so it was closer to 11.30 before he got to our place. The drop off was scheduled for 1.00pm but is was closer to 4.00pm before they arrived. This wasn't his fault it was bad planning with the dispatcher.
Great Service
Great service. The removal guts at both ends were fabulous. Then only criticism I would have would be some of the box labeling was misleading. I am still looking for some bedding which I deliberately left together for packing. Some other things from different places were packed with items from other rooms. I did leave a detailed list but I was probably a bit pedantic. The packaging itself was great.
High Professionalism
We had a great team who were focussed on looking after our property and ensuring everything was done in good humour and with high professionalism.
Excellent Customer Service
We enjoyed excellent customer service from initial quote to final delivery. It was a three month process from start to finish (due to shipping delays) but everything travelled well from Hawke's Bay and arrived in Tasmania safe and sound. All 270 plus items!! Well done team Conroys.
Fantastic Service
Fantastic service, good price. Thanks very much for all your help.
Your packers and delivery team were extra helpfull and were excellent with the pack out, no breakages or damage, a real credit to how they went about getting us moved in.
well done.
Really great response and information from the team once my possessions were in NZ. This was not the case getting info out of Switzerland.
The delivery guys were late but lovely and efficient. For me it doesn't matter because I work at home, but if I had been in an office job or had other appointments, I would have said to come back another day. When I reply below, it is not about the people delivering but about timing and making sure that is when you say it will come,
The movers on moving day where fantastic and very easy to deal with and very fast. Not everything fitted in the truck but they collected it promptly a day later. Nothing was a problem, I'm very impressed with the service and would definitely recommend it to anyone I know. I haven't had my items delivered yet as they are in storage but if the service continues the way that it has and the delivery is as good as the collection I'll be 100% satisfied with the service provided. Many thanks Rachel.