Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe communication was top notch. I knew what was happening with my goods where they were, when they were arriving and they turned up when they said they would deliver the to the house.
The guys that delivered my goods were great. Efficient, friendly and professional.
I'd happily use Conroys again.
I was totally happy with the whole experience until I started unwrapping my goods. 5 broken items! 2 crystal glasses, an old coca cola glass, and a plate and cup from my Royal Doulton dinner set, I have photos of these if you wish to see. I am terribly upset about the dinner set. It was my late mother's and now it is incomplete. It was in a plastic container inside a carton but the container was upside down when we opened it. So much for having fragile stickers!
I was told delivery would be about 6 weeks and ended up taking 3 months with very little communication
A wonderful and efficient service with the movers being very respectful and considerate. Greatly appreciated in an already stressful time of moving house.
Thank you.
Good morning Rachel
The movers arrived in punctually at 10 am which was a great start to the day.
Unfortunately a few items of our furniture have been damaged.
We found the movers so overall be a little bit slow and careless. The floor of our old house also had a chip out of the kitchen linoleum. And we weren’t told about the leg breaking off the coffee table or the kitchen floor.
Happy to itemise the damage if you’re interested.
We won’t be recommending Conroy after this experience.
As we’ve had movers who know how to hussle with care.
Kind regards
Krysta
Having a steep driveway we particularly requested an on-site assessment and quote relating to this issue. On the day of uplift the truck and container could not use the driveway as planned causing a long delay waiting for another smaller truck to become available as a feeder type service.
The Napier office was excellent to deal with - especially Natasha - always understanding of the complexities of moving my elderly mother to Wellington. The packers were great
There was some confusion regarding when furniture would be delivered to my new property. No one called to say when they would be there. If my daughter hadn't been driving past and saw the truck they would have had a long wait until I arrived at 6.45pm