Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersStaff courteous and helpful in all respects
Trouble Free
Fantastic people who went out of their way to make our move easy and trouble free. The packing was impeccable and Alistair & Zak, our movers, were great guys who gave outstanding service. Highly recommended.
Very Happy
I was very happy with my experience with Conroys, from the initial site visit, to the very easy online booking, constant communications, timings, friendliness of staff etc. and would definitely recommend using your company. The only disappointment was that there was still a load of potted plants that were not moved even though my husband had asked twice. There were also a few broken items, (a wooden stool and a child's guitar) but we had expected a few breakages. I was very happy with the packers and movers, There were plenty of laughs and good humour. All in all a happy customer.
Very Careful
Very good, very careful very, satisfied customer. Love you conroys
Very Happy
Very happy for a great job and done a very short notice. Many thanks.
The team who packed up for us in Nelson did an excellent job. When it came to delivery in Chch it was abysmal,it was a breezy day and they didn't tie back the truck door resulting in an extremely precious piece of furniture being damaged and to add insult to injury the person who was pushing it out of the truck gave the furniture a brutal shove. It's an irreplaceable piece of furniture which was carefully wrapped in Nelson for us. Also I don't believe the chch crew have any sense,being a new build with a muddy drive area I would have put people inside with clean shoes and others ferrying the goods from the truck to them instead they trouped mud and dirt into the house.The nelson crew deserve 5 stars,but the chch delivery team ruined it for everyone.
A few of our items arrived damaged to our new home and it was clear they had not been secured or wrapped appropriately when picked up from the origin/removal location in Auckland.
My sofa gets damaged, when I ring conroy no response from them . Very poor service. Won't recommended.
The 4 person delivery crew led by Glen were fantastic. They were hard working, professional, careful, and respectful of the goods and house, whilst being great at communication. Their part in the process was 5 star all the way.
There were some difficulties in Conroy's communication dealing with the originating US company and as a customer I did everything Conroy's representative asked to get the US company to communicate, but I did not appreciate being given the ultimatum that unless I paid for the NZ delivery in advance, for a service I had already paid for, my goods would be withheld and I'd have to pay additional storage charges. I got the US company to pay so this did not happen, but the ultimatum should not have happened either as this should have been sorted out between the companies without the customer having to intervene. This significantly reduced my rating of the experience.