Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat Service
The team in Auckland were good. Moved us well, but there were only two leaving one to do the majority of the work, which caused him to drop our bbq and drag our couch along the floor and almost out the door to the steps before we stepped in and had to help as it would have ripped our couch. Whereas Christchurch had three movers who were amazing and super helpful.
No Improvement Needed
We have used this company twice in the past,. no improvment needed
Well Planned
Well planned approach prior & during loading into truck. Friendly & approachable staff at both ends of the move.
Friendly Helpful
We utilised Conroys services for our recent move which involved 2 weeks storage. The packing staff were friendly and helpful, just could have been more careful in their packing as minor damage done by not enough care. Not sufficient to make a claim. The drop off crew were also friendly and very helpful with no issues in the placement of our possessions.. Contacting Conroys was simple, though we seemed to be always dealing with someone different. My preference is I like to deal with one person. Conroys , for us provided a one stop shop. Areas of improvement can be made, though overall I would use Conroys again.
Good Communication
Good communication. Everything went smoothly. Staff are lovely to deal with.
Went Smoothly
Move out went smoothly and expecting items will be delivered in good condition after storage period ends.
Much Appreciated.
Penny and Nick were great and the whole process was so easy. Very professional and knowledgable. The wrapping of specific items at he house was done really really well and the shipping and arrival was quick and painless. Thanks for doing such a good job, much appreciated.
Great communication
Great communication,prompt pick up and delivery. Helpful with the initial assessment and costing.
Great teamwork!
THE TEAM WERE GREAT. BEN, DARRYN, SARGE, BILLY S. AND FIONA. ALL WERE EXTREMELY PLEASANT AND NOTHING WAS TOO MUCH TROUBLE.
Very poor experience Extremely stressful , truck due to arrive at 9 got a phone call apparently the staff hadnt turned up to work , then 10 another phone call truck wont start apparently flat battery , phoned branch manager said he look into it and get back to me but never heard from him again and wouldnt answer phone till end of day , Truck finally arrives at 12 , Driver and a couple of young kids , 4 and half hours later truck loaded but couldnt fit everything on .Now this is where the service improves , they sent another truck to collect the balance and didnt charge us for it , would also like to mention that all the guys on both trucks were very helpful and friendly, especially Mike who I was dealing with mainly. So booked at 9am finished unloading at 7.30pm .
The guys were great. They were friendly and helpful, and worked quickly.