Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersSuper Happy
Went Smoothly
As I haven't yet recieved my freight in Perth I am a bit confused as to why I would be sent a Feedback Request.
However the service at the Auckland end was great and everything went smoothly.
Fabulous Service
Fabulous service, delivered by a wonderful team who went the extra mile, nothing was to much trouble. Thanks
Awesome
All pers concerned have been awesome, thanks Conroys
Great moving guys at either end five stars. bought the wrong container when delivering
quoted too much. Wasn't informed of time line to claim back. Rang after pick up in havelock. No body rang back to discuss refund. I can't emphasise enough how wonderful the guys were doing the move. Especially the guy with three kids in Wellington who engaged nicely with our kids.
Prompt And Efficient
The guys were prompt, efficient and friendly. The move went without a hitch! Thankyou
Most Efficient
The team arrived early and were very friendly and most efficient.
The teams that did the packing and delivery were very efficient, friendly and made an effort to ensure that the houses were not damaged when moving the furniture and boxes into/out off the houses.So far, the only items damaged in the packed boxes, are a coffee mug and 2 x aluminimum chinese steamers have been dented and are misshapped.Quite a few pieces of furniture were damaged in the move. It looks like not enough blankets were used or as if other items have been pushed across another piece.Two holes were punched into the back of my retro sideboard and a piece of veneer was chipped off. In the last 44 years, this cabinet had been moved 6 times without being damaged.There is gouge in the top of one of our headboards. The carving on my camphor wood glorybox was damaged.A 2-piece wall unit and TV unit in whitewood mysteriously have blue marks on them.A yellow handcart was not in the delivery truck.We haven't been able to assemble one of our bedframes as we cannot find the brackets. Nor have we been able to find any picture hooks to hang our pictures and mirrors.
Care Taken
The removal teams were very cheerful and cooperative and managed to come with all our awkward and heavy furniture, whilst taking care of the fragile pieces.
We really appreciate that the delivery date was put forward and the pleasant handover of the bike was great. The only improvement I would suggest is that after the parcel was signed off by customs and on transport to Wellington we would have liked earlier to be informed of the delivery date. We had to enquire for an update on this ourselves.
This is my second time using Conroy and again I am super happy with your timely, professional, careful and friendly moving staff. They are a credit to your company and are what will ensure I use your services again in the future.