Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
4 Stars
We have used Conroy’s several times in the past for both small and large house moves, and have generally been satisfied with their service. However, our most recent experience was disappointing for a number of reasons.Both the collection and drop-off times were delayed by 1-2 two hours and was not communicated, which was inconvenient. Despite the poor weather conditions, no floor coverings were used, resulting in our carpets becoming very damp and dirty. Many of our items, although clearly labelled, were placed in the wrong rooms. We also found that several items were damaged during transit and handling - for example, a table leg was ripped off our dining table. Additionally, boxes marked as “fragile” were stacked with heavy boxes on top, causing damage to the contents. I was also directed to numerous different Conroy staff via email and phone, and was invoiced by separate staff members, which added further confusion. Lastly, the storage costs were unclear. We paid for a full month of storage, but the invoice reflected a pro-rata amount, which was confusing. Unfortunately, due to these issues, we are unlikely to use Conroy’s again for our future moves.
Professional
Great service. Professional and on time.
Marvellous
We were totally pleased and impressed with your service. Ease of booking, the 10c deposit, payment completed on the day. Marvellous!
The punctuality, the attitude and care taken by Jarrod and Dave,
everything went to plan, even the weather (thanks for that)
Thanks for everything Conroys
5 Star review
5 Star review
Penny was a pleasure to work with, we will be using you guys in the future!
Recommend
The two movers allocated to our move were friendly and highly efficient. They did a great job and we'd happily use them again (and recommend Conroy Removals to friends and family).
4 Stars
5 Star review
Loaded and uploaded with patients and care to furniture. Polite, respectful, cheerful.
Experienced
Great bunch of guys, experienced and still got on with it despite the pouring rain
5 stars Excellent
Please thank Aaron and Tim , they were excellent, loved their quirky sense of humor considering the awful weather they dealt with. Would always use Conroy for moving.
I thought my instructions were clear. Pick up the number cartons only, along with 3 heavy duty bins and 2 bookcases. A carton arrived that was not numbered and therefore was not supoposed to leave Auckland and one of the numbered ones was left behind.