Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent!
4 Stars
You said you would text or call to give me half hour notice. But the truck was already there and the driver a little agitated when I told him I wasn't expecting it for another two hours. Same on pick up, you said 9 to 930am and the truck arrived before 8am. It made it really stressful as I needed to make my arrangements around your time to find that your times were so inaccurate. Sorry. I think you need to be have better time management for your customers sake.
The removalist men at the delivery were great, even with the climb to the apartment.
5 Stars!
Truly Exceptional Service
From our very first contact with Conroy Removals, the experience was outstanding. We initially approached them for a quote to move out of our sold house, store our furniture for a month, and then deliver it all to our new home.
I cannot recommend Conroy Removals highly enough. Every aspect of our interaction with them was an absolute pleasure. Their attention to detail, clear communication, and comprehensive insurance options were all first-class.
The team who packed our belongings showed 100% care and attention, handling every item with professionalism and respect. A month later, when everything was unpacked in our new home, the same high standard was evident. The whole process was seamless.
What stood out most was the team’s professionalism, helpfulness, and genuinely positive attitude. Nothing was too much trouble, and they made what could have been a stressful time feel easy and well-managed.
Conroy Removals delivered a truly exceptional service from start to finish, and I would not hesitate to recommend them to anyone needing a trusted and reliable removals company.
5 Star Rating
Thanks for Making Our Move Easy
We really enjoyed working with your company. You arrived at the stated times, were super polite and handled the furniture and goods kindly.
Thanks for making our move easy.
The move went extremely well and was made so much easier because of the two guys Solomon and Vai. They were so kind, caring and fun! Please give them a big shout out at your next meeting.
5 Stars!
4 Stars
The moving guys were nice and friendly, but a bit rough getting our gear into the truck. We have a few pieces out of things. Disappointing!
5 Star Rating
I Would Use Conroy's Again
The pick up of my items was fine. It took less than an hour and the movers arrived on time, which is great.
One thing that you could do to improve is communication. I mentioned that I would like my stuff to arrive on the 29th of September, however I had not received any sort of communication on any delays. I understand that this would take 7-14 days for this to arrive, but if I had requested a date for my things to arrive and if there are any delays, I would have expected a phone call or email regarding of the delay, which I would have been happy with. I did call up a couple of times to get updates though, and the staff were professional and friendly.
One other thing was when my items arrived in Christchurch and started unpacking. There were a few scuff marks on some of the items - e.g. one of the TV's, the mattress base, one of the screws had fallen off the desk, and the record player had its hinge broken (which that particular item was packed in a box by the movers). It wasn't broken completely, but a little more care needed would be required when it came to moving things. No major damage occured, but just a little disappointing that there was some slight damage to my items.
Yes I would use Conroy's again if I was moving inter-island or overseas in the future.
We thought the whole team was excellent to deal with. Thank you.