Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGood Service
Professionally Handled
We received regular updates on the status of our shipment which was very reassuring. Our personal effects were delivered and professionally handled by your staff.
The removalists at both uplift and delivery were excellent. The price overall was fair but we did have to pay for a formal clearance and additional clearance costs which were not made clear when we paid the account before uplift.
Great staff
Although the pricing was competitive and pre-move administration communication good, there appeared to be little communication between the pricing team and the removal team on the day. The removal team were surprised to find our driveway couldn't accommodate the removal truck and they spent considerable time debating what to do before attempting to back the truck up the driveway, damaging a tree and ripping up the grass beside the driveway in the process.
We did not feel that the removal team were particularly professional, with minor damage to some of our furniture through rough handling and, notwithstanding it was a wet day, carried mud through parts of the house on their shoes and the furniture trolley.
In contrast, the pre-packing team did an excellent job, were courteous and professional and all packed items arrived in good condition apart from a couple of broken glasses.
Unpacking on arrival at our new house went relatively smoothly.
Having a removal team kitted out in a "Conroy Removals" tee shirt or overalls would go a long way toward creating a professional image on removals day and we felt that we had been given the 'B' team.
Great!
Service and communication was great! Everything packed well with no issues. Would use Conroys again for my next move.
Super Friendly
Super friendly crew and great customer service.
Excellent
Service & communication were excellent. Thank you for making a short notice move far less stressful.
Extremely Hardworking
Very eficient the staff made the whole process of moving easy, and they were extremely hardworking.
Beyond Amazing
Had an absolutely fantastic experience with Conroys. So easy to deal with, such quick responses to any questions I had. The team in Auckland packed the container so well and the team in Christchurch delivery team were beyond amazing.
Awesome Job
Great to work with , answer any questions I had , quick response, careful with belongings. And Robinson international in the UK where just a good to deal with . Can't thank you all enough. Awesome job
Good and quick response every time. Good service. Will use this service again.