Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersBrilliant Move
Highly Recommend
The guys in Tauranga did a great job packing my household and the guys in Napier did a pretty good job in unloading my household. They were very helpful as one of the legs came off my entertainment unit and Ben was more than happy to fix it for me. I would highly recommend you Conroys to anyone who has a big move like I have.
Excellent and efficient service
Excellent and efficient service. Within less than 24hrs of applying for a quotation online, I had a reply. Within 2 days we had someone come to our house and send us a quotation. The packing team was so efficient. Casey and Johnny (I think) were so pleasant and so was Russel the driver. They made light work of our home. When we got to our new place the boxes were arranged in the most efficient way as if it was in a warehouse. All the big items were placed inside the house for us and they even turned on the freezer! Thank you for the great service!
Highly Recommend
I was very pleased with the service I got from Conroys. They packed everything and did an amazing job. When my stuff was delivered the guys were really good and Ben especially fixing my entertainment unit, just the leg came off but no problem for him to fix it. I would highly recommend Conroys to anyone.
Booked move from, Tauranga to Auckland, with the contents going into storage as there is a time difference between settlement of the sale (Tauranga) and the purchase in Auckland. Pre loading process went well, re quote, administration ect. I was contacted the day before the loading date and advised the Schedule for the loading day.
Chad and David arrived on time, in the truck, with the container. They explained the loading process. They were friendly, polite, efficient, professional, and worked to a well organised plan. The loading process was completed within the expected time. Chad and David took pride in their work.
On the morning of the move my wife misplaced her watch and we could not find it. Chad located it during the loading process and returned it.
The contents are now in storage, until we move into our new property in Auckland.
Guys Were Really Great
Removal and delivery guys were really great. Our things arrived in good condition. Competitive pricing. The one annoying thing was late confirmation of pick up and delivery times - being able to organise that a week in advance would be useful.
Everything Went Well
Everything went really well both in Australia and New Zealand. The staff at both locations were great.
You made it easy for me
The guys were not told about the driveway, which they couldn't get the truck up. They were not told how much they were collecting. They were given a truck with no tail lift or ramp, some of the things being moved were extremely heavy, such as fully loaded full sized tool chests, and they had to lift these by hand, risking damaging the item or harming themselves. Their treatment makes me not want to use Conroy again, they were great guys and did an awesome job, they deserved better. Aside from that communication with the office often took days to get an answer to questions.
Really Friendly Staff
Really friendly staff, easy to deal with. Were very careful and professional with our items and were efficient as well.
Brilliant move. The guys were friendly, worked fast. No issues.