Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat Service
Well Informed
Great talking people, well informed of what was happening to our belongings
Very Professional
Fairly priced compared to other relocation companies we've requested quotes from. Mike and everyone I spoke on the phone with were very professional and all my questions and queries answered promptly. The truck driver Gordon was outstanding and came over the day before the uplift to see how the packing was going and to drop off a few cartons just in case (we chose self packing option) and gave a peace of mind confirming all was well. Wanaka uplift and Christchurch drop off teams were all great too.
Very Good
I had been thinking to get in touch with you to say, thank you for getting the grandfather clock to London, when your feedback email arrived. Your service in New Zealand and your agent in the UK was very good and made the transportaion of the clock very straight forward. So, thank you very much for your help.
Helpful And Prompt
Your company was the only one that came back to us and your staff were very helpful and prompt.
Excellent
Excellent all round.
Thank you
Took Real Care
Both Jared & Jay were fanstastic. Took real care with my stuff, and we managed to get everything done in good, quick & safe time.
I'll definitely be using you guys when I move again.
Cheers, Aaron.
Cheerful And Accommodating
Let me start by saying the team that unloaded my contents in Christchurch were great. They unpacked everything I asked (which was a tall order as I had many mirror cartons containing art and mirrors), willingly moved some items that were too heavy for me to move on my own, and were always cheerful and accommodating. From the perspective of unloading, I would defintely recommend Conroy.
That said, I was very dissatisfied with the quality of packing - several very high-value antiques (300+ years of age) were damaged or broken, two antique model sailing ships that I had paid $US700 to have crated were both broken and one crate had a hole pnched through it, a number of items were missing even though all boxes were accounted for (suggesting the boxes containing those items were never numbered in the US and not noted on the original inventory list). It was also obvious from some of the breakage that boxes had been dropped at some point during the move.
My ratings in this survey apply ONLY to that aspect of the move - my ratings on the OVERALL move would be POOR.
Amazing Service
Amazing service.The guys were excellent.
Very Friendly And Courteous
The virtual quote wasn't the best way to do it. There wasn't enough room in the van and they had to do a second run. Luckily it was only 15 minutes from the old house to the new. We took apart the beds which we were told they would do, so that saved them time. They arrived earlier than we were told, but that was good. It took all day, which we were surprised about as we were pretty organized. The van couldn't reverse down our new drive, so they had to walk everything down to the house. They also had to move the van to let the neighbours get out, which took more time. We did advise them to have a look at the new location. The crew were very friendly and courteous and did a good job.
As always great service, practical advice over the phone, and excellent packing of my personal effects. Sturdy and safe. all arrived safely and the connection with Fox for customs clearance and delivery worked really. Up-dates with delays in shipping and delivery provided plenty of notice to prepare. I am so pleased with the outcome.
It was reassuring to know my cargo was in good hands
Thank you very much.