Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersFantastic
Craig and the teams at both pick up and delivery addresses were fantastic. We appreciated the advice and help offered by Michael who did the inventory estimate and the whole admin support team. Very professional Thanks a million.
Professional
Excellent service throughout.
Good rates, excellent communication plus a polite and professional collection and delivery. Fast responses to emails and updates at every stage. Great customer service.
Having used a different shipping company before who caused lots of delays and tried overcharging us I was a little apprehensive but none of this happened with Conroys.
Would deffinatly use again, thankyou.
Grateful
Very grateful for your fast and reliable service! All went incredibly well and without any probelms at all!
Thank you
We had a great experience with Conroy. Our possessions arrived in good condition and on time. There was excellent communication throughout the entire process. I researched the cost of shipping and can say that our charge from Conroy was very competitive.
In particular Debbie from nz who provided us with the initial quote was extremely patient with my numerous questions. Steve in Melbourne who was in charge of our deliveries was also very helpful and offered to pick up the packaging rubbish afterwards.
Thank you. I have already recommended you guys to others.
Great Service
Great all round service. The pickup and delivery team were fantastic.
Excellent
The customer service was excellent.
From Scott in Auckland to Glen who did the delivery everything went rather seamlessly...the only thing that I could be mildly critical about is the delivery timing...the wording is give us 7 days notice, however this did not mean that it would arrive in 7 days only the minimum notice requirement. The container arrived a week after that...I would have prefered to give 14 days notice. The driver Glen was always a source of amusement, very helpful and a credit to Conroys. It would appear so far that there is little or no damage...so thanks for the care taken by everyone
Regards and thanks
Lovely
The 2 gentlemen who packed my belongings were lovely, they were very supportive & approachable
A senior member of your management needs to review our customer complaint, and get back to us promptly. Our removal goods included a 250 year old antique grandfather clock, manufactured in Great Britain in 1770/75. It was in very good condition on the date prior to hand-over. When we got to our new site in Boulcott , Hutt Valley , we were shocked to find the quite intricate inner workings of the clock were in a complete mess, and roughly 'packed' inside the internal workings, and no explanation provided. Since that date there has been no comment from management. We find this treatment inexplicable.There are DISCUSSIONS REQUIRED, ABOUT THE INSURANCE, and loss of value to us. Unfortunately, we (Mr and Mrs) were not present at 18 Burnell Avenue Thorndon at the time your staff called for the clock. Other than this event, your staff's performance was exemplary, for which we thank you very much.