Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat Service
The whole process, from seeking a quote, right through to the day of the move was so easy. Your communication team and the moving team are top notch! I've never hired a moving company before, so it was such a relief that this went so well. However, I have only given 4 stars, instead of 5. This is only because of a couple minor incidents of damage. Otherwise, you guys are great! The moving team arrived, and got stuck in. They were polite and professional and very hard working. Thank you Barry and Alfie! The communication team, Doug and Rachel , who kept me in the loop the whole way, shared links to packing tips etc, thank you too. Knowing what's happening and so forth, eases the process. Conroy Removals are very good at what they do. Definitely value for money, as moving house is an expensive process. Their website is one of the easiest to navigate, and their response to queries is so fast and spot on, which is why I chose them over the half a dozen other companies that I sought quotes from. Cheers!
I got 3 quotes for moving my furniture overseas - yours was in line with the other 2. As it turned out, you have significanlty under-estimated the volume of the furniture and later made an adjustement. This made your service the most expensive of the 3. There have been inaccuracies with the dates of uplifting and issues with the charges on the Australian side. The move is incomplete, as the furniture is yet to be delivered - for which I have pre-paid. I don't how that is going to go.
Well Done
I had a part load from Katikati to Motueka. Lounge sofa, laziboy. double bed, some boxes and other assorted items. Had travelled North and was able to meet up with the 2 Staff who uplifted said items. Likewise just a week later met up with 3 Staff who completed the delivery.
From start to finish I was suitably impressed with the professionalism displayed and care of service by all the people I dealt with. Inclusive of the office enquiries I made and the moving staff boths ends, The pricing was very competitive and I am more than happy to recommend your Company. You have some pretty good employees for sure who take pride in what they do. Well done, thankyou.
Excellent Team
Great moving team! Excellent team! The team is very helpful!
Absolutely fantastic
Absolutely fantastic service. Communication was great, and flexibility and willingness to adjust to my schedule were outstanding. The delivery itself was done and dusted within 30 min and went as smoothly as possible, much better than I anticipated. Great service and with a smile.
Amazing
Amazing friendly service from the time I booked to the last truck load. You we're flexible and negotiable Thankyou. The 3 young men on the day were amazing .
Amazing
Our movers were absolutely amazing. Please give a shout-out to the team from us. They were smart, hard working, and friendly. Would 10/10 recommend them to anyone else moving.
Good communication through our. Significantly cheaper than other removal companies. However, we have noticed damage on multiple items we brought over which was extremely disappointing as we had heard great feedback from others who had used conroys previously and everything was delivered in perfect condition. We have had a broken television foot, dents in a tool chest and damage to the edge of our dining table, which was near new when leaving NZ. The staff in NZ were great, on time and efficient.
The aus staff were also on time and efficient but one staff member continued to antagonise my dog who has high anxiety and does not like males. I told him this but he continued to antagonise her till I locked her away. She is a very calm and mellow dog who stays away from people she doesn't know.
I would use again if we were to move back from aus to NZ due to how signicantly cheaper it was but would request extra care and packaging on our more valuable items to avoid damage.
Delighted
Heard of Conroys by word of mouth. Absolutely delighted with ease of move. Each step from getting a quote to getting delivered. Team members at each stage were professional, helpful, supportive and everything you'd hope for service wise. The Team is now undertaking my Mum's move. Thank you to all at Conroys!
Excellent service a dent in the fridge door.. communication could have been better.but overall very happy with the service.
All good