Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersCommunication Was Exemplary
Super Quick
The movers were great and everything was done super quickly. Unfortunately they were unable to move my piano upstairs but that's definitleuy out of their control. Unfortunately the music stand attachment from my piano went missing during the move and sitll hasn't turned up but thye might have removed it and left it at my old place, which I will check.
Good Service
Good and quick response every time. Good service. Will use this service again.
Professionally Handled
We received regular updates on the status of our shipment which was very reassuring. Our personal effects were delivered and professionally handled by your staff.
The removalists at both uplift and delivery were excellent. The price overall was fair but we did have to pay for a formal clearance and additional clearance costs which were not made clear when we paid the account before uplift.
Great staff
Although the pricing was competitive and pre-move administration communication good, there appeared to be little communication between the pricing team and the removal team on the day. The removal team were surprised to find our driveway couldn't accommodate the removal truck and they spent considerable time debating what to do before attempting to back the truck up the driveway, damaging a tree and ripping up the grass beside the driveway in the process.
We did not feel that the removal team were particularly professional, with minor damage to some of our furniture through rough handling and, notwithstanding it was a wet day, carried mud through parts of the house on their shoes and the furniture trolley.
In contrast, the pre-packing team did an excellent job, were courteous and professional and all packed items arrived in good condition apart from a couple of broken glasses.
Unpacking on arrival at our new house went relatively smoothly.
Having a removal team kitted out in a "Conroy Removals" tee shirt or overalls would go a long way toward creating a professional image on removals day and we felt that we had been given the 'B' team.
Great!
Service and communication was great! Everything packed well with no issues. Would use Conroys again for my next move.
Super Friendly
Super friendly crew and great customer service.
Excellent
Service & communication were excellent. Thank you for making a short notice move far less stressful.
Extremely Hardworking
Very eficient the staff made the whole process of moving easy, and they were extremely hardworking.
I've never been so excited to do a feedback form! Right from the get-go, you guys have been great. A very special shout out to John in Brisbane who helped my dad with all the electronic forms and helped me in New Zealand with all the customs stuff. John - you were so helpful and it is greatly appreciated. The item was picked up quickly and communication throughout its journey across the Tasman was exemplary. When the item arrived here, it was beautifully packed and the delivery driver was super friendly. Well done Conroy - your teams in Australia and New Zealand did a great job!