Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat Communication!
Felt Like We Gained Whanau
Not sure if you realise just how superb your people are. Both the NI and SI teams worked so diligently and well to make our transition smooth. They interacted beautifully whilst cracking into hard physical work. Nothing was a problem. They were kind and caring. All timelines were met and everything arrived in great shape. Felt like we gained whanau ... thank you
A Seamless Move
Max, Brian and Steve did a great job and everything arrived in one piece. They were all very helpful throughout, it was a big move, a long day with lots of heavy stuff to load and unload. I moved to a to a smaller property, so many decisions about where to put furniture had to be made. A seamless move. Excellent work guys! Thank You.
Dollars well spent!
Pretty Satisfactory
Overall a pretty satisfactory experience. Though the delivery time slot was not honoured as previously agreed, with delivery arriving in the AM instead of the PM. I did not receive any communication of this change prior and thankfully we were able to arrive in time. Secondly, the plant handling was below satisfactory unfortunately, with multiple crushed leaves and plants in need of rescuing. Fingers crossed they recover otherwise I would not recommend other people include plants in their move.
Thanks.
Excellent Service
Excellent service, very helpful, made everything so much easier for me.
Excellent Customer Service
Excellent customer service from the very first call to enquire about the service to on the day. The two guys even styled the furniture on my deck which was very sweet. Great service and will definitely be recommending the Napier team to anyone needing help with moving.
Service Excellent
I have used Conroy Removal many times over the years & have always found their service excellent. This time we've moved from the North to South Island & required storage for a couple of months. Everything has been conducted in an efficient & timely manner & I have been kept up to date at all times by the Hawke's Bay & Chrischurch Customer Service Teams.
The only negative this time around is that our Fermob outdoor furniture was not wrapped before being loaded & packed into the container. It has sustained significant scuffing & scratch marks due to the movement in the truck. I have put in an insurance claim, however I would like to suggest that all furniture items (indoor & outdoor) are well wrapped before being loaded into the truck or container.
Good Experience In General
Had a good experience in general, however one of the delivery removalists had a bit of an attitude, was angry about having to take a couch upstairs. He also did not re-assemble all of the items that were disassembled during packing.
Two of my items (PC cases) were damaged during the move, however nothing else was damaged.
Overall, I was pretty happy - especially with how quickly the items were shipped.
Great And Friendly
The two guys we got were great and friendly
Nothing Was Too Much Trouble
Such a professional job. The guys were great to work with and made the whole process seamless. They worked quickly and took a lot of care not only with the furniture etc but also made sure none of the house was damaged from moving items around. So good.
The management team who handled the quoting and communication did a top job. Nothing was too much trouble and they new their job inside out. Great people to work with.
Great communication with conroy.
Guys who came to my home were friendly and helpful, and answered all my questions fully, They were quick and efficient.
Only question i have is did my move of my contents arrive safely in Tauranga ?
Would of been awesome to receive a message saying all in storage in Tauranga.