Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersLovely To Deal With
The men were efficient and lovely to deal with. Overall a good experience would use Conroys again.
Very Well Organised
Great service. All our belongings were well looked after. Truck turned up on the day well under time given and the guys were very well organised and happy to bring furniture inside and place where needed.
Just a delay of a few days due to not enough people available so I did worry about storage of things but it all turned out perfectly.
Moving Went To Plan
Packing itself was done really well and super quick. Last minute stuff on day of move not so great but appreciate those guys were movers, not packers. Moving went to plan. Nice that movers checked what was going, what wasn't, and were considerate about where things went in the new house.
My TV got broken in transit and I still haven't heard back from the insurance company.
Educate staff on basic insurance claim steps and processes. It's a stressful time when something gets broken and having the awnsers instead of pushing the phone around doesn't help.
Very Impressed
We were very impressed with the two men who did the removal for our friend. They were friendly, polite and nothing was too much trouble. Would certainly use Conroy's again.
Trouble Free
Everyone I spoke to at Conroys before the move re booking and queries were really lovely and helpful, and all communication was great. Brooke, in Napier, was brilliant.
The actual move was smooth, trouble free and Huc, Mike and Ben were a pleasure to work with. They did an excellent job. A big thanks to them and the team at Conroys
Gracie was excellent. I was disappointed to do my final house inspection, to find stuff left behind ( I left before final load finished) 1 of 3 blue indoor mats, toaster, clean cutlery and plates, Lu cleaning brushes and a couple of other small items all left behind. If these were not going on the truck, I should have been advised. Also screws in hinge to white pantry cupboard door (L) top side, have parted completely with the pantry cupboard.
Some minor breakages and a bit of interesting mix in what was packed together but you were on time both ways and that was a big plus.
Only negatives were: Paperwork not straight forward or easy as noted in the corospondence required with your company by myself. And the dresser had unwrapped raw wood on top that was free moving. We are not too concerned about these minor scratchings on dresser as the suite will be restored.