Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Star Rating
I Would Use Conroy's Again
4 Stars!
Very Responsive
Very responsive and delivered at the specified date/time without issues.
Fantastic!
Fantastic effort by all the teams.
No breakages and great packing. The moving team were cheerful and helpful and we really appreciated them putting up the beds for us.
We will recommend Conroy's to our friends.
Thank You!
Thank you very much for your service. We really appreciate all the boxes and packing paper being collected afterwards.
5 Star Rating
AA Rating
Very good communication. Furniture was very well wrappd for storage. AA rating.
Excellent Work
Everyone involved in helping me move has been excellent. Rachel your customer service is awesome. Tala and Lolo, who packed my stuff and Tu, Cuba and Jordan, who loaded the truck, and Colin on the phone when my lock broke - you all helped make it less stressful than it was. I would recommend you all. Excellent work. Fast and efficient.
5 Star Rating
5 Stars!
The men were so fast and listened to what you said.
The pick up of my items was fine. It took less than an hour and the movers arrived on time, which is great.
One thing that you could do to improve is communication. I mentioned that I would like my stuff to arrive on the 29th of September, however I had not received any sort of communication on any delays. I understand that this would take 7-14 days for this to arrive, but if I had requested a date for my things to arrive and if there are any delays, I would have expected a phone call or email regarding of the delay, which I would have been happy with. I did call up a couple of times to get updates though, and the staff were professional and friendly.
One other thing was when my items arrived in Christchurch and started unpacking. There were a few scuff marks on some of the items - e.g. one of the TV's, the mattress base, one of the screws had fallen off the desk, and the record player had its hinge broken (which that particular item was packed in a box by the movers). It wasn't broken completely, but a little more care needed would be required when it came to moving things. No major damage occured, but just a little disappointing that there was some slight damage to my items.
Yes I would use Conroy's again if I was moving inter-island or overseas in the future.