Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat Service
I absolutely DO NOT recommend Conroy for your move. I recently moved from Christchurch to Melbourne. All the items which I packed in my own boxes have arrived absolutely perfect. Unfortunately the items packed by Conroy with bubble wraps and with extra care marked as FRAGILE have been broken, my leather couches have cut on it. Adding to this couches arrived fine till Melbourne but the delivery person who was unwrapping them using sharp cutter made cuts in my couches. Pictures attached. My mirror was absolutely new still has price tag at the back of the mirror costed me $699 is broken.very non responsive, they absolutely do not want to take responsibility. No one responds to your emails , worst ever customer service. Nick Thompson and Debbie Beech kindly get this sorted ASAP. This is a sheer negligence from Conroy and you guys are responsible for this.
Efficient
Effecient and helpful staff. Goods stored and returned undamaged.
Helpful
They were all very pleasant and helpful making the move a lot easier.
All good
Good communication during the shipping process. In country took a bit longer than expected due to minor miscommunication.
Team responded quickly to emails / questions. All good.
Would recommend.
Excellent service especially John in Australia who we initially spoke to, through to the guys who collected and delivered the gear. I would recommend them to anyone.
Really good
Really good experience. Very professional. Will ask for their help again in the future .
Professional
Polite professional lads worked quickly carefully intelligently and professionally. Well deserving of a bonus or a raise.
Good
There was a slightly damaged electrical cable during the move but otherwise ok. In terms of quote and buying insurance it should be explained in the quote that you need to go back to the insurance company etc. I paid on the quote which included insurance but then when I accepted it, another operator said you still had to get go back and get a firm quote... it was a bit tedious and increased my emails by 50% which I didn't need to. Also best to have one person deal with it from start to finish for more consistent customer experience. Otherwise, the price was good, movers were good and overall a good company.
Very pleased.
Very pleased. With all aspects. Will certainly use again
Great service from beginning to end would definitely use Conroys again!