Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersEasy
Conroys made our move very easy, thank you so much
I was surprised that you tossed boxes around. Your packing instructions said to pack everything upright so I thought quite hard about having objects protected with the weight on the top of the box. But then boxes ended up upside down, and/or on their sides.
Also, when carrying heavy antique furniture, the weight must be supported by structural elements, not feet or tops. Not all of your movers knew this.
But overall, they were very careful, skilled and helpful.
Excellent service overall. However some packing was a bit slapdash and although we were given a delivery time in Napier, our truck was 1 1/2 hours late with no communication from the Napier. office.
We have used Conroys almost since its inception( probably too many moves round HB)Have not had any breakages or damage.
Communication good and the guys who do the hard yards packing, lifting, delivering excellent.
Over a month delay!!!
Another Great Shift
Another great shift from Conroys . NO improvements needed . Thanks Phillip
So Pleased
The packers were just lovely to deal with. We have now unpacked everything and we're so pleased at the job they did of packing our items, not a single thing was broken!! You all made the whole process from start to finish easy, thank you!
Great team
Great team. Hard workers. Everything went smoothly with nothing too much trouble.
Thanks very much.
The uplift was ok, but the evening before they told me they would come in the morning and not late afternoon as discussed . So we had to rush to get things sorted. the delivery date was postponed to the next day as the container was still in Wellington. They used the ferries as an excuse but they have been sailing like normal with absolutely no weather interruptions. Stuff picked up in Friday and contain still in Wellington by Thursday :-(
The guys that picked up and delivered were fantastic and no complaints there, I think the organization behind the scenes could be better. I am still waiting for a call back to explain why it was delayed, I guess I will never receive that call.
Kia ora,
I'm pleased to have the chance to give feedback on the team who did my big move to a storage unit & house. I can't talk more highly of the 3 people on my job. I was exhausted after the approx 10 hour move - but nothing compared to how they must feel after so much lifting and carrying. Super curteous, polite, considerate, patient, listened and did everything they could to ensure my smooth and safe removal day, a huge thank you!
I think that when there is a significant object such as a piano involved that they should be paid an extra fee on top of their hourly rate.
Please pass on my thanks to the team!