Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 stars
3 stars
Packers were very good, helpful and friendly. Delivery was ok but I thought valet packing meant unpacking and putting into cupboards or drawers but apparently it means unpacking onto a flat surface only. I am elderly and not in good health and didn't realize this so found it hard and tiring to put everything away in cupboards and drawers, especially in kitchen and with ornanments putting into display cabinets. This was not made clear to me when booking. Also unfortunately one piece of china that was sentimental to me as a wedding present from my grandparents was broken and it's a discontinued line so will be hard or impossible to replace.
Overall a good service. Arrived with everything except one item arriving safely from long journey around North Island.
Polite and efficient.
The guys did a good job. Polite and efficient.
Smooth and efficient
Great team of four men. Move was smooth and efficient.
Really great experience
Really great experience. Always kept informed of developments, holdups and updates. The delivery went extremely smoothly and the vrew were friendly professional and great to work with. Wish I had used Conroy for the whole move from packing in USA to delivery in NZ rather than just delivery and unpack in NZ.
5 stars!
A great experience
I had a great experience with Conroys. The guys who picked up and the team who delivered to my new home were great.
The only little issue was they arrived one hour earlier than I had been advised the day before and also when they delivered to my new home, I had been advsied that they would arrive at 10.30am but they actually arrived at 9.30am and I wasn't yet at the house to let them in. That was no big issue and I guess it's better to be early that late.
Only 2 small things were broken in transit - a standard lamp and the glass on a picture.
Amazing service
Amazing service, friendly movers, quick and efficient.
Fast, efficient and professional service
Excellent, fast, efficient and professional service.
4 stars
Drew, Alice and Lucas did a great job packing and moving our household goods.They were friendly and cooperative. Good lads.
We did have a broken pedestal fan and a chest of draws damaged in the shift. The fan had to be thrown out due to it being unsafe to use. We had to break down the drawers and re assemble them which took some time and lots of extra screws.
Whole process from start to finish was excellent
The whole process from start to finish was excellent. The quote we received was $2,000 less that the other two quotes which made our decision easy. The timing from assessment to move and relocate was perfect for our whānau.
The moving team, although only 3 were fantastic. They worked tirelessly to pack up our 5 bedroom house in Wellington. The staff were very friendly and jovial and a real joy to work with. Although there was the option to leave the whole move to the team we wanted to help out and as the boss of the house (Mum), I wanted to see everything packed in and then upacked in Rotorua. The guys were very accomodating.
We received our household items into Rotorua at the exact time specified and the small team of three again packed everything away into storage (we are building a home). I really appreciated thier skill as I was not sure all of our household items would fit but the head guy did such an amazing job. We even had room to spare in the storage unit.
I would definately use Conroy again and really appreciated the communication, price and excellent customer service.
A seamless move with great communication
One bed was delivered with damage to the corners of the drawers but otherwise a seamless move with great communication.
Just one comment that we had to chase up when the packers would be on site to start packing.