Customer Reviews

Awesome many thanks to Jaymee

Great service and affordable price would definitely use you guys again. Door to door service was a blessing and great team to work with.

Everyone from Conroys was amazing. Everything was on time, great communication, nothing damaged, great people to deal with too. 

The start-to-finish service was pretty good. There were a couple of hitches which were fixed fairly promptly. However, while the pack-out included 4 people to do the job, the unpacking in Oamaru was done by only three - two Convoy people and me. I had not intended to help with the unpacking but i couldn't stand by and let only 2 people unpack an entire container crate. This also meant that I was not able to provide the direction needed, which meant that some stuff had to be moved later. It also meant that by the end of the unload I was exhausted. Given the amount paid, it doesn't seem unreasonable to expect 3 or 4 local people to help with the load. Also, some of our stuff did not arrive until the day after, and only one convoy worker was expected to do the final load. Again, this meant that my husband was expected to help. I don't mind unloading some stuff, but because you under-resourced the job, you therefore pushed both workers and clients to do an unreasonable amount of heavy lifting. I would rather pay a little more to ensure I had engaged a good employer than expect a few to do the hard yards. The men who drove the trucks and carried our stuff did an exceptional job in good humour and I would recommend them for further work. I suggest you resource your jobs with enough people so they are not exhausted. You will break your good workers if you carry on like this. It is not fair to expect them to work this hard. I hope they are paid well and/or get free physio or massages. 

The guys who packed my stuff badly damaged my sideboard. It's been banged in two places reminding the laminate and the legs on one side fell off. Additionally they also damaged my master bed and the legs are almost broken. Quite disappointing to be honest.

Aside from that the operations team where great in fitting me in and the guys that delivered the goods to my house did an amazing job. They were very polite to me and friendly with my young son. One also went to the shop and bought me a drink with his own money cause it was stinking hot.