Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGood Communication
Thank you
Thank you for making our inter island move so easy!
The truck was 1.5 hours late arriving to the pick up location (storage), which incurred significant wasted time on a very busy day.
Several items have been damaged and a granparents, treasured oak dressing table was dropped landing on the front of the drawers.
I have used Conroys several times in the past and the service has always been exceptional. Staff have been friendly and helpful. This current experience was very disappointing.
Recommend
The Wellington and Napier boys were great to deal with. Friendly and courteous.
Although they got held up for pickup - I was kept informed & updated.
We had no damages and would highly recommend Conroys.
Great Service
Great service all round. Luke did my pre-home assessment and was the most efficient of the 3 companies that came to do an in-home assessment for me. I liked the fact that Luke was quick, but efficient and asked the necessary questions to get what he needed from me. The other companies sat me down and dragged me through wow wow stories and company history that I really did not have time for, so kudos the Conroy for not making me endure that too. I understand alot of people need more hand-holding during a moving process, but I actually liked the level of service Conroy provide. Sufficeint and efficient. A bug thumbs up from me!
I was not at the house for packing and pick-up, but the person still at the house to help me do that said he was very impressed with George who did the packing. Pick-up was also excellent, but sorry I forgot the name of the contact for that service. Both services were excellent I am told and we would use Conroy if we needed the service in the future.
Thank you.
Significant damage to wall/s in stairwell to upstairs. The young guys worked hard. But too rough. They tried to do everything with one person, if the had worked together they would have avoided damaging the wall.
packing was done well.
Good response to my request for a quote.
I will be submitting a claim for the damaged walls
Reliable service
Reliable service and excellent communication from Conroy. They are a trusted company that I would definitely use again.
Helpful
Only 2 men, but very helpful, no problems with reassembling some furniture and good attitude.
Impressed
I couldn't fault a thing with the service, will gladly recommend you to anyone, very impressed.
I can't answer the last two questions honestly because they would be 'that depends'. I have to say the Tauranga team were amazing, exemplary and I hope they are well looked after and rewarded. A big shout out to them. However, it was as the reviews said about using Conroy to move from Tauranga to Auckland - the Auckland end of things let things down. I didn't receive half of my things, couldn't set up beds and therefore couldn't really start to unpack let alone work. It was a long weekend and then a neighbour said she'd seen a lot of belongings on another floor and they'd been there all weekend. So, even though the crew knew exactly where they were supposed to go they neglected to deliver them and left them on the wrong floor which we would never have known if we hadn't met the neighbour by chance. We were shocked and appalled, not to mention very tired and it has slowed down the whole move and heightened the stress. Plus impacted business. Doug was great in trying to help though.
Great job
The packing done by Napier was second to none. All arrived in the South island with just a small amount of damage to the Clothes Dryer with a dent in the top. considering the journey this was very good. When we packed the next day this was very professional and very helpful. Well Done to The Team. We experienced the very same in Nelson Considerate Lads and it made it very easy . Boxes collected when needed So well Done to Them. In all a great job would recommend them to anyone.
Good comunication helpful freindly staff all done with minium of fuss