Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersExceeded expectation.
Very Competent
Everyone who came to the house (unloading container and picking up empty boxes) was great -- very competent, personable crews.
Whilst the customer experience was good for communication and directly with the collection team, 4 of the 15 items didn't arrive at the intended destination.
Need improvement in customer management and communication as sometimes I had to send reminders to get a reply on my email. Had an unpleasant experience of a call with operations team regarding the delivery date. Tone was rude and not cooperative at all.
Mostly excellent service. I had three movers. Two of them were great but one of them spent a lot of time talking. I paid by the hour so this affected my payment.
Great team
Paul and his two off siders were just great. A real credit to the Company
We used your services this Feb 24 as we had a great experience in all aspects 10 yrs back.
This time we were very dissapointed with the lack of care taken by staff and the lack of damage protection on your equipment.
Quality furniture was damaged, ie Edge of coffee table split indents in the top. Mirror frame on dresser broken. Scuffing to top surface of same.
Dents in the top side corner of a brand new dresser. A lamp stand broken, Two ornimental dishes broken into multipul pieces.
Overall pretty dam poor. Very inexperienced staff bar one.
Recommend
I have no hesitation recommending Conroy. They are thoroughly professional and I was kept up to date throughout the whole process and their prices are sharp. Thank you for your help.
Great
The boys (Dan and Tony) was really friendly and always asked us things they weren't sure off, they made the move pleasant and a bit relaxing! They were great.
Awesome
The 2 guys we had were awesome. They were very courteous.
Great packing and everything was moved quickly and safely.
From the very start we were kept informed and updated about the moving. Glen phoned a couple of days beforehand checking in to see how we were going with packing etc and if we were on track. The day before scheduled truck was due Glen had some spare time before his afternoon delivery so he came to house just to check in, then proceeded to start the inventory then also started packing which made the following days work a wee bit easier. The following morning Glen and crew turned up bright and early and finished off packing the truck up. Glen and the boys worked hard and non stop until everything was packed away. Hard, physical work but achieved very quickly.
Every touch point with Conroy Removals and each team was excellent. I highly recommend Conroy Removals. We wish we had used you guys for other recent removal services after a bad experience with Allied and a vehicle transport service. Our experience with Conroy was simple, professional and friendly with incredibly thorough communication. Conroy offer the best service and price and our belongings were delivered super fast with no loss or damage. Conroy exceeded our expectation after a terrible experience with Allied. Thank you so much.