Customer Reviews

Thought they had been very careful.  Until we found the damaged items.  We paricukarly mentioned very fragile antiques and a very special Wurlitzer Juke box.  My father went into hospital on that day after a serious accident and I couldn't be present.  Incredibly dissapointing.    Yes we had our own insurance but these pieces are not replaceable and finding somone to fix them impossible at this point.  Not impressed with how they handled them at all.   When they left I thanked them for their care and attention.  We then discovered the damage as we sorted the furniture.  Including damage to our  brand new house, sliding door frame.  Slamming through with a huge chair  over his head.  Taking a chunk of the wood. Very upset indeed.  I was told you had protective covers. I dont even think they were used. I saw with my own eyes as I was leaving one if the antique chairs picked up by a leg.  It is now in several pieces.  Chest if drawers with a broken handle which I know was not broken when they picked it up.  

Awesome! Experience.  Moved my furniture from Brisbane Queensland.  Very good communication, from the very first time we got in contact with them. Marcia, Leticia and Susan, well done ladies. All our furniture was delivered to our house.here in NZ. Thank you  Conroy Removals.

Our move has gone flawless.  Conroy communicated and updated us with progress all the way.  With the packing of our furniture it was a slow start the 1st 2 days, but on day 3 more people came and the truck was loaded as planned.  Friendly people all the way trough.  Thanks. 

As a regular user of your company's services, your service on this occasion was not up to the usual standard I've experienced in the past. Two packers turned up  the whole house should have been packed up within 8 hours, one packer was clearly inexperienced and never made it out of the garage, so the packing was not finished that day. The following day was move-out day, instead of your truck arriving at 8am to transport my furniture, it got pushed out until 12 noon to allow one packer to return to finish off packing. The truck then didn't arrive until 1.30pm, and there was over an hour delay getting a second container to pick up 11 items which wouldn't fit in the first container. This held up the new owner of the house moving in, truck with second container didn't leave until 3.45pm. At the unload point  6 weeks later, I'd booked the truck to arrive at 12 noon, it didn't arrive until 2.30pm. We have a house lot of furniture to pack and uplift in Taupo later on this year, I hope that the agreed truck times are adhered to next time please.