Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent
Outstanding
From the initial contact the professional attitude was a standout. The constant followup and reassuring advise, the crew that arrived to pickup, the packaging and wrapping, was outstanding, caring for our items, the listing on each boxes, counting and ensuring everything was numbered before it left our home in Auckland.
The regular update of the shipment, ensuring we had provided all relevant documents for custom clearance, and the delivery.
All took about 4 weeks from when it left Auckland till it reached our home.
The cost was reasonable and the service is outstanding.
Don't settle for less with cheap freight company, choose the professional @ Conroy.
Highly recommend.
My college recommended your service. I will highly recommend your company to others as well because I am very happy with the work.
Great Service
Communication was great. Penny great customer service. The guy who did the uplifting great customer service. Thanks. Much appreciated
Excellent
Excellent service great and friendly staff excellent communication I recommend your service to everyone thank you.
Moving is rather stressful, but all 3 (packing, uplifting & delivery) crews were amazing. However, I would’ve liked it if someone had called me a few days before the move to touchbase to see if I had any concerns and to quickly brief me on timings etc to expect on each of the days. I would definitely use Conroy again.
Awesome
Great communication in getting a quote and also on removal day. Staff packing the container were methodical in their methods and careful with my chattels making what could have been a stressful day, very relaxed. A hard working awesome team.
Efficient
Tim & Ben were very personable & helpful. They worked very efficiently but were happy to chat & kept me well informed about what to expect.
Amazing
Amazing stress free highly recommend so helpful reliable
Very happy
He done a great job with difficult access to new house. His assistant was excellent at unloading and placing furniture. Very happy with service.
The guys that arrived at my site were EXCELLENT - particularly I remember Daryn, Drew & smily Christian (I think I got those names right).
My issue was that they arrived half a day early - I'd requested a PM start & they arrived first thing in the morning - this meant that I was not nearly as ready as I should have been, & it was very stressful (& of course this made it much harder for the guys). Also the guys were under a lot of pressure with other jobs, & there were more than 1 team at my place (someone would ask something from the 1 team, but then the other team didn't know) ... so this meant that there were things I wanted to keep out of storage to bring with me, that are now in storage PLUS there are things that went to storage that were set aside to donate to the SPCA or The Sallies.
So overall my comment is that the guys onsite were excellent but under a lot of stress, but the fact that my PM pick up wasn't the case threw me into a tailspin (it actually took me a day or so to catch up). I acknowledge that there was a phone message the night before, HOWEVER I was 'pedal to the metal' packing & I didn't actually pick that up until well after they had been & gone.
Delivery team was excellent.