Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Careful,considerate and efficient on all aspects"
"Thankfully they finally arrived and all ended well."
The contract read 5 to 7 days delivery. We were still anxious for the recipients of the goods well over that time frame. It was us who were enquiring not the movers letting us know what the progress was. It was very inconvenient for the recipient to know when to stay in and needing to go out to do things. To your credit there was an apology in the midst of the waiting for the goods to arrive. Thankfully they finally arrived and all ended well.
"a credit to your company"
The guys you sent to do this job were excellent - a credit to your company.
"Friendly efficient moving"
Friendly efficient moving....thankyou!
"third time I have engaged Conroys"
This is the third time I have engaged Conroys for my removal and would always recommend them to my friends.
I have moved from Brisbane to Wanaka and everything was very good. I also moved a container of personal things from Thailand to New Zealand with a different cargo company and had to pay an 'under the table fee' of US$995 to the corrupt scum in Thai Customs other wise your cargo does not go!!
"So all in all a pretty average expereince to be honest"
I have used Conroys for a while but have found that the centralised system to Napier does not work well at all. I just like to be able to ring the Auckland office rather than it going to Napier. I had some issues with my quotes (misunderstanding on the quote form) and when the boys turned up although the request had been sent through to Ak correctly by Caroline the Ak office was going to refuse to take one of my deliveries as they said they had no code (which they did). I had to spend considerable time sorting it out. One chap seemd very experienced but the other chap not so much as did not seem as confident in his carrying techniques although were very polite.They were caught bewtween their boss syaing they couldnt pick up my delivery and the Napier office saying they could.I had advised a heavy load but the truck had no mechanical lift making it very difficult.They said they would have to come back but I insisted on the load being attempted.I asked for a call 20 mins prior but that also did not happen (as I had said it was a pick up at my other location). I do not know how the delivery has gone yet although no news is good news.
Another aspect is the tracking of 11 items being picked up...I asked how this was going to be tracked and I did the stickering and coding myself and wrote on the back of the paperwork.I would asume stickers would be produced rather than my having to do them manually! Rather unprofessional..
So all in all a pretty average expereince to be honest.
"Everything arrived without damage"
Everything arrived without damage, the packers and other driver were great to deal with.
"Thank you very much to everyone involved - they did a wonderful job!"
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Thank you very much to everyone involved - they did a wonderful job!
"I will be using them again"
not the first time i have used this company, great communication, the chap who came to our house, was helpful and a great guy. Thanks. I will be using them again.
"Very pleased with the service - thank you"
Furniture delivered in a timely manner. The Conroy staff member was polite and efficient.
Very pleased with the service - thank you.
Careful,considerate and efficient on all aspects of transit from Tauranga to Wellington