Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
5 Stars
"I am impressed by Conroy Removals in Auckland"
"Overall a reasonably good job"
Removal to rental was great however from rental back to own home not quite as efficient. Some things left unpacked and a computer desk still at rental. My bed left out of kilter with lights. Boys in hurry i think. Overall a reasonably good job.
"Excellent friendly service"
Excellent friendly service with no damages as of yet that we have found.
The only negative is we sent around 3 emails with questions which were never answered but found the answers by an ex employee who came around to pick up a Trade me item prior to us moving who told us what we needed to know.
"Excellent service"
Excellent service will recommend to all the people I know living in the UAE.
"they were so polite and helpful"
The only downside was the guys traipsed mud into the house - other than that they were so polite and helpful.
4 Stars
"A shame, because the people were all great"
The people that we dealt with throughout, ie on the phone and especially the delivery people, were awesome to deal with. Super-friendly, but unfortunately we had a few items quite badly damaged, as well as damage to the walls of the house that we moved into. A shame, because the people were all great.
"we would have loved a bit more notice"
Only comment we would make is that we would have loved a bit more notice when the furniture was ready to be delivered. While NZ side had Colins contact I had explained that his mobile coverage and phone had been a problem, but I was still receiving all info. Unfortunately no contact was made with me either by email or phone (I would have got both) and Colin ended up with just 30 minute notice of delivery of goods.
And - email response re progress of goods great, but indicates 'we will keep you posted with further updates' Our expectation was that there might be another email. It would have been useful to know that the next contact was to be by phone (and whose phone?!)
I am impressed by Conroy Removals in Auckland. They organized the pick-up of our 40" container from Auckland harbour and the delivery of our goods to our house. Everything went smoothly. Special thanks to Stuart and his team. Stuart provided a fantastic customer service before, during and after the move. Very helpful in all matters. The workers handled our goods with great care. Nothing got damaged. Thank you very much!