Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Cartons incorrectly labelled"
"Well disciplined"
Well disciplined , organised crew . Very helpful in loading and unloading . No time wasted when they arrived . Thanks to Mike and his crew
"packing and moving well co-ordinated"
Hard working team, packing and moving well co-ordinated and a large working team transported out furniture and contents without issues and no breakages
"I did not get a confirmation call the day before"
Until pick up date I had only dealt with one person regarding removal and storage.I had a phone conversation with her a few days prior to pick up plus I had been into the office and met with her to pay two days beforehand. Both times I confirmed the time and date of Thursday at 8am. She agreed. On the day the truck never arrived and at 8.20 I phoned, no answer, so I phoned dispatch. I was told there was no trick booked at that time for me, then he found it for 1pm. I was shocked and upset as this time had never been discussed. I had booked cleaners to come in to the house at 9.30 and told them the furniture would be gone. The person at dispatch (Kyle) said he would find out what happened and ring me back. When he did, he said he had spoken to her who said I must have said one o'clock initially and then changed my mind. This did not happen. I am angry and upset that The blame was directed at me, and nearly three weeks later, she has not contacted me about this issue. I did not get a confirmation call the day before, which if I had, this may have been avoided. Also, I believe the agreed time of pick up should be written on one of the many forms that have to be filled out. Conroys should be very proud of Kyle in dispatch and Justin and his team who provided an excellent service.
"Easy to deal with"
Easy to deal with, flexible, reasonable charges and friendly, especially Liz at Wellington Branch..
"over all the move was very good experince"
over all the move was very good experince the new boy will be very good when he has done a few more jobs snowy was a pleasuer to work with and very good at his job and we have no hesitation in tell anyone about Conroys and thank you for the fun move merry christmas and happy new year
"Delivered without any signs of damage"
Furniture was very professionally packed, loaded & unloaded. Delivered without any signs of damage. Personnel were very professional, pleasant, skilled & efficient. Thank you for great service.
"in good order and in a timely fashion"
We gave Conroys the challenge of picking up goods from a house in Hamilton and shipping them separately to locations in Rotorua and Hamilton. The company achieved this efficient, in good order and in a timely fashion.
"The team in Hamilton were great and just got on with things"
The team in Hamilton were great and just got on with things. We were a little dissapointed when the items arrived and the desks weren't put back together, but this is going to be rectified and someone is planning on coming back to build the desks for us.
Cartons incorrectly labelled at point of origin, caused significant issues at point of destination. Disappointing given we paid extra for the service. Only highlight was Janelle service's & she is a great asset to Conroy.