Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
"Guys arrived on time"
"Fast friendly and efficient."
Fast friendly and efficient.
"excellent service again"
excellent service again.
"I felt the move was expensive"
Lionel and his helpers were all polite and helpful.
I would continue to shop around rather than automatically use Conroys again. I felt the move was expensive, expecially as I had only 20 cu m, not the 23 that was estimated and unloading took less than 2 hours. If it is possible, I would like a refund of some of the cost, as the amount was significantly less than estimated.
The king single bed and mattress were not wrapped in plastic.
The paperwork that Lionel showed me said I didn't have insurance, when in fact I had bought it from Conroys.
4 Stars
"made a stressfull day so much easier"
Daniel, Jason and Boris did a fantastic job on our moving day.They made a stressfull day so much easier, nothing was a problem, they were also very efficient and extremely careful of our home and belongings. We cannot thank these three guys enough. We would have no hesitation in recommending Conroy removals.
"All the guys were very pleasant and polite."
The guys picking up and packing in Wellington were excellent but having a toolkit on board the truck to dismantle beds might be a good idea.
The guys unloading were good but lacked a barrow trolley which would have been helpful.
All the guys were very pleasant and polite.
"Kept in contact with us the whole time"
Kept in contact with us the whole time so we always knew what was happening.
"carelessly loaded"
A piece of my furniture was damaged by the mover who carelessly loaded it onto the truck. I am now required to pay an excess on the damage caused, despite it being negligently done within 5 minutes of the mover handling my belongings. The move was undertaken by only one person, which required him to carry a queen size matress and base down three stories, as well as a heavy set of drawers - he requested my help to do this. It was not my understanding that I was to assist in the heavy lifting for the benefit of the company's wage costs. I do not ask client's at my business to assist me in the undertaking of my job description because I am understaffed, so I do not think it is satisfactory that the same is asked of me regarding heavy lifting. The communication from the administration team was swift and the movers (2 of them!) in Wellington were much more careful and respectful of my belongings. I would not recommend the company nor use it again given that my belongings were damaged and I was required to assist with the heavy uplift of the furniture.
Guys arrived on time and proceeded to load our furniture after assessing what was required.. The day was very hot but they stuck to their task until all was loaded.We then went to the store shed and the guys unloaded completing the move in an efficent manner.