Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"as little stress as can be expected"
5 Stars
4 Stars
Hi there,
We are still waiting for the piano guys to get in touch to bring the piano. Please get in touch about this as we are back to work and school next week and will be harder to schedule a time.
We also had one window broken by the removal men. Please give us the details for reimbursement and procedure.
Let us know how we get the boxes collected too now they are empty.
Gabriel
"Your men were gracious and most willing"
Your men were gracious and most willing. Much appreciated. There was some confusion with the office paperwork, however.
"Breakages were limited to a picture frame and a side plate"
While the staff were friendly and careful moving our possessions to and from the truck (Ben, Darcy, and the younger man in Dannevirke) the persons who packed in Tuakau, and unpacked in Dannevirke were not so careful, scratching the drier, crushing and dropping a number of boxes and items of furniture and showing little understanding of relative weights and strength stacking heavy objects and furniture on top of boxes labelled crockery and linen. Breakages were limited to a picture frame and a side plate, for which we are grateful as we are for the arrival of all our stuff.
"Conroy's need to improve their communications"
There was only a very short notice of when the "removal items" were to be delivered ... we had to cancel a lawyers appointment to be there when the delivery was made. This caused a 3 day delay in the lawyers appointment. I had phoned Conroy's Napier office and asked what day the delivery was to be made and told them that we could wait until following week for the delivery.
Conroy's need to improve their communications
The men who handled the "move" we're all excellent and took great care of our furniture.
"The shipment was delivered in good time and condition"
I was notified Immediately about the arrival of the shipment and received the customs and quarantine documents in good time to complete and send back.The Updates were emailed to me regularly regarding the customs and quarantine clearance. The shipment was delivered in good time and condition. You are the best
5 Stars
"Very professional"
Excellent move. Great service. Very professional.
"Job well done"
Job well done very happy and will definitely use your services again Thankyou
What a great service, from initial contact through to offload at the destination, a very professional crew that got the job done with as little stress as can be expected. I would definitely use Conroy again.
Special thanks to Melanie for her prompt service and friendly approach.