Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"reatment of our property was rough"
"Delivery excellent"
Packing good, pick up stressful and late. Delivery excellent.
4 Stars
"everything is so well packed"
Everything good except one really annoying thing...the name labels stuck to every item of my furniture. They are REALLY hard to remove, if not impossible, and some have damaged items. There are easy to remove stickers, and really hard to remove stickers. Please invest in higher quality removable ones, or find another way of safely labelling. Other than that little gripe, everything is so well packed, and the service can't really be faulted. Cheers!
"I have already recommended Conroy Removals to others"
I have already recommended Conroy Removals to others.
I was very impressed with the 3 'guys' that did our move.They worked effectively and efficiently.
They were polite, careful. clean, tidy and thoughtful.
I look forward to contacting Conroy's again in approx 6 months for my next move-to my brand new house.
5 Stars
"received alot of last minute help to get packed"
I received alot of last minute help to get packed when I had counted on more time myself and was very grateful for the professionalism of everyone involved in helping get me on the road on time as planned.
"communication and customer service was extremely poor"
The Auckland guys picking our goods up, and the team unpacking and delivering in Tauranga were excellent. However the call centre contact, communication and customer service was extremely poor. No contact was made with us after the original booking, we had to do all the chasing to call to get information. We were told a named individual was our co-ordinator but she failed to return a call when we left a message. We also called for some advice about how best to pack some items which wasn't very helpful. We didn't even know when delivery to our new home was expected until a very short time before, to know when to arrive with keys to the new location. So customer service needs to be improved considerably.
"Very hard working team"
One damaged piece of furniture which needs to be sorted but otherwise a good experience. Very hard working team.
"Very good service from all concerned"
Very good service from all concerned, removalists worked like trojans, big ups to them.
Unfortunately the same can't be said for the hold advertising.
Regards Graham
Although your guys were very nice and helpful, treatment of our property was rough and a lot was damaged.