Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
"t was a pleasure to deal with you a second time"
4 Stars
"Fantastic service"
I had Trey and Chevvy for the day - and marvelled at how they managed to fit everythign I had into the truck - I would hate to play tetris with them!! They'd win every time!! Fantastic service, they worked so hard on the day, and some of my furniture was super heavy. No problems at all, they were fun, energetic, got the job done and an absolute pleasure to work with. Thanks guys, I really appreciate all you did on the day.
"We found the delivery very efficient"
The feedback was very positve, both in Muscat and in Auckland. Our suggestions are that bolts and fastenings are packed along with their accompanying itmes of furniture; we lost a lot of time looking for these components. We also suggest you move to a paper based tape, to make recycling of the cardboard boxes readily achievable. A reusable box would be very acceptable to people like us.
We found the delivery very efficient, but too rushed. We had to relocate items which were dropped of in the wrong location. We suggest you give people fragile stickes for delicate items, and a red box for bolts and other fastenings, if they are packed separately. Do not pack dissimilsar goods, a barbeque and heavy tool box was packed with a newly covered lounge suite. This damages the goods.
3 star move
There were some dye or print marks on the sofa, and one little device was missing from the bed which caused some anxious moments. The delivery was half a day late due to mechanical problems with the van. Fortunately I still had somewhere to stay that night. Your people were polite and cheerful and helpful.
5 Stars
"Kept in the loop all the way along"
Great service and best of all very good communication. Kept in the loop all the way along. Happy to recommend.
"went out of their way to accommodate our move"
The staff we first contacted and dealt with in Sydney were fantastic and very easy to deal with - they went out of their way to accommodate our move in a busy schedule at the last minute which was a real life saver for us.
It was a pleasure to deal with you a second time, your team is efficient and the rates are fair. I would have rated you 5 stars except that the call to say my delivery was due was made late in the afternoon of the day before delivery. I could not get through when I tried to call back to confirm that I could be home to take the delivery. Luckily I was able to take the next morning off work but it was short notice. Otherwise all was fine.