Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 19,436 reviews

91%

Of clients surveyed said they would use Conroy Removals again

90%

Of clients surveyed said they would recommend Conroy Removals to others

"Would definitely recommend Conroys to friends"

Review for Moving Locally submitted on 15/12/2015
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We were extremely happy with the 3 removal guys.   They were efficient, careful and very pleasant to deal with.  They did everything we asked of them and more.   Would definitely recommend Conroys to friends.

"Amazing service - from packing to delivery"

Review for Moving Around NZ submitted on 15/12/2015
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Amazing service - from packing to delivery. DEFINITELY RECOMMEND.  

"polite friendly and professional staff"

Review for Moving Locally submitted on 15/12/2015
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Great service, polite friendly and professional staff. Thank you!

"lack of follow up to be told when delivery was to occur"

Review for Moving Around NZ submitted on 15/12/2015
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Only negative was lack of follow up to be told when delivery was to occur, despite ringing and leaving a message.

4 Stars

Review for Moving Locally submitted on 15/12/2015
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"Your service was efficient and your staff friendly and helpful"

Review for Moving Locally submitted on 15/12/2015
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Your service was efficient and your staff friendly and helpful.  The shift of the items was within the Napier area.  Other than the breakage of a large dressing table mirror and collapse of two legs on a dressing table which was disappointing, everything else arrived safely.

"Wish I had spent the extra and gone with Crown"

Review for Moving Overseas submitted on 15/12/2015
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Dreadful experience, large item missing, poor response from customer service, goods not unpacked and boxes and packaging not removed as per the contract. Wish I had spent the extra and gone with Crown.

Response from Conroy Removals:
Dear Paul Thank you for taking the time and completing our customer review and providing us with your feedback. It is very dissapointing to hear of the issues surrounding the move. Your file has been passed on to management to contact you directly and follow up. Your sincerely - Conroy Removals

"Our service was on the whole, excellent"

Review for Moving Around NZ submitted on 14/12/2015
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 Our service was on the whole, excellent. Great, personable staff, quick and careful. My one complaint is that not all specified boxes were delivered into the specified room (upstairs) and no double check before departure discovered this oversight. This may have been merely an oversight, the impact was significant.

 

Response from Conroy Removals:
Dear Richard & Cara, Many thanks for taking the time to complete our customer review and provide us with your feedback. Thank you for the opportunity to be of service. Please accept our sincere apologies for the insight of not delivering the boxes into the correct rooms. Have a merry Christmas - Conroy Removals

5 Stars

Review for Moving Around NZ submitted on 14/12/2015
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4 Stars

Review for Moving Around NZ submitted on 14/12/2015
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"nothing was a problem"

Review for Moving Around NZ submitted on 14/12/2015
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Whilst Conroys weren't the cheapest, I felt from outset of getting an online quote right through to the last box arriving at our new property and being placed where we wanted it - nothing was a problem, and this is our second move with the team at Conroys.

4 Stars

Review for Moving Around NZ submitted on 14/12/2015
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