Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Friendly and competent packing and moving throughout"
"This is disappointing"
The packers in Napier and Wellington were lovely to work with, although some of the pictures and mirrors were not wrapped in blankets in Napier as stated in the quote. This resulted in the glass of a mirror being broken. One of the packers in Wellington told me about this breakage and said the glass was being fixed. To date, I've heard nothing more about this. And a box went missing. I've reported this in an email but haven't even had an acknowlegement, and certainly haven't had an apology. This is disappointing. So I don't feel inclined to recommend Conroys (and I've been asked by two friends already). I would really like to hear if you have at least looked for the missing box, and when I can expect to have the mirror returned to us. If you can't find the missing box, I hope you will be prepared to replace the contents.
"After 16 years in our house we had no idea how our move would go"
After 16 years in our house we had no idea how our move would go but the two guys from Conroys in Napier made it all so stress free and easy. Not only did they make it easy for us, they seemed like they both really enjoyed their jobs and took pride in doing it well. We had no breakages and no dents despite packing everything ourselves :) so we were very impressed! We will definitely be recommending Conroys to anyone moving in the future. Thanks!
"Fantastic service & lovely people"
Fantastic service & lovely people. Everything so well packed & done so efficiently. Thank you Conroy for your great service & fantastic people.
4 Stars
Anything that looks fragile should be left at the bottom, not stacked up high
"This is the third time we have used Conroys and would do so again"
We found drivers and helpers very professional in both trips Taupo - Auckland -Taupo with extra drop off and pick up points. This is the third time we have used Conroys and would do so again. Thanks guys
"They need a Pay rise (seriously)"
Awesome hard workers. They need a Pay rise (seriously).
"we were very happy with service"
guys were super friendly and polite. apart from being a bit late to arrive which thru my plans into a bit of a spin we were very happy with service. only 1 issue with a chip out of rimu entertainment unit which i have repaired very happy.
3 Stars
"Very efficient and friendly"
Your movers were terrific. Very efficient and friendly. Hard working buggers.
5 Stars
"Great overall service"
Great overall service...one point I would like to suggest is perhaps implementing a trackable app. for your customers. Cheers
Friendly and competent packing and moving throughout. The packers and movers were pleasant to have around, and worked hard in cold conditions in a job taking 4 days. They handled fragile items well - we suffered 2 furniture minor breakages which Conroys had repaired free of charge, one other in placing a heavy piece, and the glass of one large picture broken. We were particularly pleased that a TV cover that went missing was found the next day in Conroys 'lost property' and delivered out to us.