Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 19,436 reviews

91%

Of clients surveyed said they would use Conroy Removals again

90%

Of clients surveyed said they would recommend Conroy Removals to others

"bit more communication on the ETA"

Review for Moving Around NZ submitted on 4/01/2016
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Would have liked a little bit more communication on the ETA of the delivery rather than me ringing around to find out a time. Other than that it was an excellent job.

5 Stars

Review for Moving Locally submitted on 3/01/2016
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"perfect and faultless in every way"

Review for Moving Locally submitted on 3/01/2016
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The move from Christchurch to Rotorua was perfect and faultless in every way. The best thing was the communication. Also I would like to mention the delivery from the Tauranga branch to Rotorua the trucking staff were professional, faultless and efficent. Am arranging with Conroy Australia to bring items home to Rotorua and trust they are as 1st class as here in NZ.

Response from Conroy Removals:
Dear Marie, Thank you very much for completing our customer review and providing us with your wonderful feedback. We are very pleased to have been of service and look forward to assisting you with the relocation of your goods from Australia. Happy new year - Conroy Removals

5 Stars

Review for Moving Around NZ submitted on 3/01/2016
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5 stars

Review for Moving to NZ submitted on 2/01/2016
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5 Stars

Review for Moving to NZ submitted on 2/01/2016
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"three items are stolen of my goods"

Review for Moving Around NZ submitted on 2/01/2016
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three items are stolen of my goods I have sent an email but no response!

Response from Conroy Removals:
Dear Masoud, Thank you for providing us with your feedback. Please be assured that we treat an allegation of theft extremely serious. Your comments have been directed to management to contact you directly to address. Sincerely - Conroy Removals

"I have not received all my belongings"

Review for Moving to NZ submitted on 2/01/2016
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I have not received all my belongings. I believe about 6 boxes are outstanding and were not delivered..

"very efficient"

Review for Moving Around NZ submitted on 1/01/2016
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Courteous, and very efficient

"Aside from my missing box, the service was good"

Review for Moving to NZ submitted on 31/12/2015
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I found a lot of the plastic containers I used to pack my PE's in were smashed to pieces. I would suggest you recommend to your future clients not to use them. Also, one box was missing altogether - it had my small HD tv/dvd player in it. Every other box was accounted for eventually. Unfortunately, Conroy's staff did not wait around for me to tick of my boxes against what Conroy's packed in Australia. Aside from my missing box, the service was good and I would be happy to use Conroy Removals again.

Response from Conroy Removals:
Dear Nicole, Thank you very much for completing our customer review and providing us with your feedback. In the first instance please accept our apologies for the broken plastic containers and the missing box. Your feedback has been passed on the move co-ordinator to follow up the missing package and see if it can be located. Your sincerely - Conroy Removals

"good comunication with the removers"

Review for Moving Locally submitted on 31/12/2015
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Went well, good comunication with the removers, only thing broken is handle on fridge

"found dealing with you and all your employees very good"

Review for Moving Locally submitted on 30/12/2015
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We found dealing with you and all your employees very good. Certainly would deal with you again in the future. 

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