Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"everything worked"
"received our goods quicker than I expected"
We received our goods quicker than I expected. The unloaders at this end were absolutely brilliant. All the goods that we had not packed ourselves had been well protected, no breakages. Many thanks.
"not much communication from the operations"
There was not much communication from the operations team after I requested. I had to contact despatch and follow up. I was upset that only one helper was provided for the delivery as my husband had to help off load, There should have been atleast 2 helpers. The truck driver Neil was FANTASTIC!
"very fast"
Everything went well and had our box delivered very fast.
"Seriously not good"
I had to hire another firm to finish the move. Communication was appalling. And items were not put into the correct rooms at new location despite rooms and boxes being labelled and a family member being there to assist. Seriously not good
"friendly and happy in their work"
From initial contact until delivery our dealings with the service team were great. The lads who loaded and unloaded the container were friendly and happy in their work. Well done to Conroys team.
"communication on the phone and emails were prompt"
The service has been very effecient. The communication on the phone and emails were prompt and very clear. The staff who collected the shipment cartons were very friendly and helpful. The staff in UK were helpful too. It has been a pleasant and hassle free expereince, so thanks ever so much.
"very happy"
I was very happy with your service - thank you. Pick-up and delivery staff in Sydney and Wellington were extremely helpful, professional and kind, and Annalise in the Sydney office was excellent when I was considering which items to ship. The only hitch in the entire process was the difficulty contacting operations staff in Wellington about a delivery time. Overall very satisfied and would recommend - your people are really great.
"The whole process was pretty average"
The Christchurch delivery guys were great, but organisation was not so good. We asked to be called a day or two before pickup and delivery to confirm times. This was noted but didnt happen. Unexpectedly picked up a day early so rescheduled time off work but they arrived 3hrs late. Not all items arrived on same day so needed more time off work. Called the office to ask where rest of furniture was, response was cold, abrupt and unapologetic. The whole process was pretty average.
"worked very hard"
Your staff were most helpful and they worked very hard.
Just great how everything worked with Conroy , special if it comes from that long way!!! Cheers guys