Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
"Would definately reccommend to others"
5 Stars
2 Stars
"Mike and Vonn were awesome"
Mike and Vonn were awesome 
"services prompt and our furniture was well looked after"
The fees were competetive, the services prompt and our furniture was well looked after.
Many thanks!
4 stars
"Took twice as long as previous move"
Took twice as long as previous move with conroys,same amount of furniture etc prepared the same way to approx the same distance,which was from Havelock North to Hastings..That move took 2 hours..
Otherwise ,fine,
Thank you
4 Stars
Good day to you,
Thank you for the opportunity to give our feedback on our recent move.
We have used Conroy 4 times over the past 6 years and have stuck with Conroy as we are loyal kind of people. The changes however is impossible to miss or ignore. The first time was easy, our container was taken from Tauranga to Waikanae and off loaded. This was done quickly and efficiently. From Waikanae to 39 Romana Cres, Papamoa our boxes were clearly numbered and recorded on a list, as well as stickers placed on the boxes with our name on. Very professional and everything really handled with care. From 39 Romana Cres to 19 Tatahi Cove, Papamoa it was only a 2 km move so it was fast and efficient (no name stickers etc this time). With all three of the above moves a set amount was quoted that we agreed to and paid.
Our recent move from Tatahi Cove to Kawerau was as though we used a different company altogether. I thank the admin staff (Sue in particular) who was very helpful and professional and a pleasure to deal with. Our quote this time was $140 admin fee plus $150 per hour. Not having a pre-agreed amount was not easy to budget for and in our opinion this can leave loopholes that the client has to pay for. Make no mistake, the 3 blokes moving us were delightful and a pleasure to have around, but paying per hour......well, there is no limit to the time is there? No stickers, no box count, and generally not what we are used to with Conroy. The changes over the years are unfortunate - pay more for less in our opinion.
We have ticked 'yes' for whether we would use your services again, as there is not really many choices given (i.e. 1 - 10), and we would not like to totally bypassf Conroy as a moving company in the future - something we hope would not happen soon again with us finding a home here. And 'yes' we will recommend Conroy (as we have done many times in the past) but it will have to be up to the people themselves whether they could accept those conditions no doubt.
Thank you for your time and wishing you all the very best for the future,
Kind regards,
Alan & Tersia
"Overall great service"
Overall great service only "niggle" is contact between your AKLD and Tauranga office. We were given differing information - and the actual delivery date wasn't conveyed until we called to investigate. As a client very annoying when trying to organise a house/address for furniture to be delivered to.
"Nice Job"
Nice job!
Efficient service - Thank You.
"I won't make this mistake again"
The team who carried out my move were friendly but incompetent. Multiple pieces of furniture have been significantly damaged and require repair. This includes an antique which having just been fully restored now needs further extensive restoration. Many boxes were unlabeled and others erroneously labelled so moved to the wrong room of the house. Having had back surgery recently and being unable to lift this is a significant impedement to unpacking.
I choose Conroys as I wanted to support a locally owned business. I won't make this mistake again.
Was the cheapest option for a small job including insurance when compared with Crown and The Moving Company.
Friendly and helpful staff, Would definately reccommend to others.
Thanks for your service!