Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"so impressed with the service we recieved"
"Great pre-service communication"
Great pre-service communication, which was appreciated. Having not moved house before (having lived in the same home foe 21 years) I appreciated being kept in touch with what was about to happen. Can I suggest that Conroy Removals build this into their pre-engagement customer survey so that you know who is used to the 'moving process' and who is a novice. It can be quite daunting for a 'newby' so being reassured that things are on track and are going to plan, is an excellent facet of customer service that Conroy's could take to the next level.
Thanks
"friendly and efficient"
The staff were friendly and efficient, with nothing to much trouble.
"A good job well done"
The guys (Hamish and Hux) were very friendly helpful and proffesional. A good job well done.
"Overall excellent service"
Overall excellent service on both the Australian and New Zealand side!
5 Stars
Although you scheduled it at 1030am but delivered at past 11am. But Its ok, because you did not charge us anyway.
"I'd happily use Conroy Movers again"
Mike, Tee, and Von turned up on time, followed instructions for what was to be relocated within the house and what was moving to the new house perfectly. All items were moved carefully with no damage to the items or the house. Care was taken.when packing items into the truck, with good use of blankets to prevent damage, and tie ins to prevent movement during transport. At the destination house the unpacking went very smoothly with similar care. I'd happily use Conroy Movers again, and recommend them to others. Tim.
"would of put thru a 5 originally"
would of put thru a 5 originally as louise was great but information about pick up time and position not passed onto driver in end so was rather messy with pick up side and delivery in end
"very easy system to use"
Good communication, very easy system to use, super helpful and friendly delivery guys.
"So easy and smooth"
So easy and smooth. Didnt have to be home for the delivery and hot water cylinder turned up in perfect condition. Couldnt be happier. And especially since we were a bit nervous having never used a removal company before - you guys took the stress out of it for us and had we known, we wouldnt have stressed like we did :-) Cheers!
"Great delivery guys"
Great delivery guys - have used you before as excellent service
"A+ Another stress free move with your team!"
A+ Another stress free move with your team! Jo was great organising the booking etc. The three guys who did the heavy lifteing - Kane and Cuz (? I think) and one other. Fantastic!
This was our first move and we were very apprehensive about the whole thing, I actually heard about you from one of your staff who came into the bank where I work. I looked up on the website and sent an email for infomation and recieved a reply within 24 hours. I then explained my needs and was recommeded to have some one visit our home and give us a costing. All this was arranged within 2 days and within 12 hours we had a price and infomation to help prepare for the move. And then got a ample supply of boxes as we did our own packing. Excellent service! On the day of our move 3 men from your company arrived on time and very quickly and easily loaded our goods, and on arriving at our new home quickly moved us in, even putting up with my dithering over where my funiture should go. They were excellent to deal with and very professional. My husband and I are so impressed with the service we recieved we have told everyone we know and are very happy to reccomend your business. We would like to thank you for making our move so easy.